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  2. Client Errors
  3. Character conversion failed
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Character conversion failed


Character conversion failed.



The client received an incorrect character encoding from the server. This can happen if the client expects UTF-8 encoding but the server uses a different encoding (code page).


  1. Go to the Favorite Properties
  2. For FTP connections: Go to the FTP property page
    For SFTP connections: Go to the SSH - SFTP property page
  3. Set the Code page to the correct code page the server uses or use "Current Windows ANSI Code Page"
    For example, if the server uses a Latin derived language from Western Europe (Spain, France, Italy, Portugal, etc), set the Code page to 28591 (ISO 8859-1 Latin I)
  4. Restart SmartFTP

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