repeated failure to upload or download to site.

simply, where are these logs to be found?

I am sorry to be so daft. But where in the remote browser or where in the transfer queue? i really do wish I was more informed and intuitive. I did look at this page before and the then the uploading page and I was lost. Can you help me again? Many thanks. troubled.

Please take a look at the Connect tutorial to see the position of the log view in relation to the remote browser:
https://www.smartftp.com/support/howto

The log view is displayed at the bottom of the Remote Browser (by default). If you have disabled the log view you can enable it again in the menu: View->Panes->Log.

I hope this helps.