Knowledge Base

Home > How To > How To get the logs


Print Article

Article 2564

How To get the logs

The log contains communication data between the client and the server. This information is very valuable when analyzing technical problems.

From the Remote Browser

The log view can be found at the bottom of the Remote Browser. To save the log to a file, right-click in the log view and select "Save As..." from the context menu. To copy the content from the log, select the text and copy it to the clipboard (CTRL+C). If you do not see the log pane you can enable it in the Menu: View - Panes - Log Pane or you can press Shift + F3.


From the Transfer Queue

Connection logs

  1. menu: File - Settings
  2. Go to the General - Advanced dialog
  3. Check Enable log
  4. By default the logs can be found in the %appdata%\SmartFTP\Client 2.0\Log folder

Transfer Queue logs

  1. Select the item in the list in the Transfer Queue pane.
  2. Right-click on the item and select Show log from the context menu.

Queue - Show Log

log, logs

Related Articles

Please choose 1 to 5 whether this article solves your problem.

1 No Help at all

5 Problem Solved

Thank you for your feedback.

What do you think about this topic? Send feedback!