Latest version crashing

hardipe

2008-10-31 12:32:22

How can i help you debug this? It tends to crash after some hours of work - probably related to the Transfer Queue. I don't know the way to reproduce it.

mb

2008-10-31 12:37:34

Install the latest version from here:
https://www.smartftp.com/download

Then collect the crash dump:
https://www.smartftp.com/support/kb/how- ... f2594.html

Regards,
Mat

hardipe

2008-10-31 17:48:45

yup i will be using this from now on [the crash dump collection technique].

however, to make it more hassle free for users who want to help, you should recommend creating a .BAT file, like this:

start "SmartFTP" "C:\Program Files\SmartFTP Client\SmartFTP.exe"
cscript "%ProgramFiles%\Debugging Tools for Windows (x86)\adplus.vbs" -crash -FullOnFirst -pn SmartFTP.exe -o C:\Dump

worked for me - so i dont have to type in the command every time