Can't View/List Anything I upload or that exists on an MS FTP Server

acmdeals

2008-09-20 23:24:22

This is really frustrating: I can connect to an MS FTP Service using the DOS MS ftp utility, and it will show a list of files.

I can't get this to work with SmartFTP. SmartFTP connects, but it doesn't show any files. Actually, when it performs a LIST, it pretty much hangs, with the 'hourglass' running, forever. I'm using Active mode, as that's what works.

Here's a typical result:

[16:17:53] SmartFTP v3.0.1022.36
[16:17:54] Resolving host name "www.acmdeals.com"
[16:17:54] Connecting to 216.226.131.181 Port: 21
[16:17:54] Connected to www.acmdeals.com.
[16:17:54] 220 Microsoft FTP Service
[16:17:54] USER cdginfosaic
[16:17:54] 331 Password required for cdginfosaic.
[16:17:54] PASS (hidden)
[16:17:54] 230 User cdginfosaic logged in.
[16:17:54] SYST
[16:17:54] 215 Windows_NT
[16:17:54] Detected Server Type: Windows NT
[16:17:54] FEAT
[16:17:54] 211-Extended features supported:
[16:17:55] SIZE
[16:17:55] MDTM
[16:17:55] 211 END
[16:17:55] TYPE I
[16:17:55] 200 Type set to I.
[16:17:55] REST 0
[16:17:55] 350 Restarting at 0.
[16:17:55] PWD
[16:17:55] 257 "/cdginfosaic" is current directory.
[16:17:55] TYPE A
[16:17:55] 200 Type set to A.
[16:17:55] PORT 192,168,1,6,4,63
[16:17:56] 200 PORT command successful.
[16:17:56] LIST
[16:17:56] 150 Opening ASCII mode data connection for /bin/ls.


And there it hangs. I have to abort.

The bottom line is that SmartFTP is useles to me.

I've already unchecked all of the directory listing options/checkboxes.

mb

2008-09-21 00:23:14

Try passive mode and post the log:
https://www.smartftp.com/support/kb/how- ... de-f1.html

Add SmartFTP to the exceptions in your software firewall and antivirus product. If this doesnt work temporary uninstall your software firewall and antivirus product and try again. If it is a network problem you won't be able to make a connection with any other FTP client as well. In this case you have to fix the network problem.

Regards,
Mat

acmdeals

2008-09-21 00:35:25

acmdeals

2008-09-21 00:40:37

I did a print-screen on my screen so that you can see the whole thing: http://www.acmdeals.com/SmartFTP.jpg

mb

2008-09-21 00:52:32

My fault. Fix is coming.

mb

2008-09-21 01:25:43

Bug fixed in the latest version:
https://www.smartftp.com/download

acmdeals

2008-09-21 15:16:20