Uploading Files

I've used SmartFTP for a number of years and had no problems whatsoever, but since I got the new computer I'm having problems uploading. I have Vista which seems to be giving many people many problems.

My problem is that the software allows me to download and do anything else on my website except upload. Could someone help me figure out what to do to correct this problem?

Thanks in advance.

Here is today's log. Still unable to upload.

[10:39:51] SmartFTP v2.5.1006.38
[10:39:51] Resolving host name "www.cwfi-online.org"
[10:39:52] Connecting to Port: 21
[10:39:52] Connected to www.cwfi-online.org.
[10:39:52] 220 IPSWJW0083ATL2 Microsoft FTP Service (Version 5.0).
[10:39:52] USER USR225200196
[10:39:54] 331 Password required for USR225200196.
[10:39:54] PASS (hidden)
[10:39:54] 230 User USR225200196 logged in.
[10:39:54] SYST
[10:39:55] 215 Windows_NT version 5.0
[10:39:55] Detected Server Type: Windows NT
[10:39:55] FEAT
[10:39:56] 500 'FEAT': command not understood
[10:39:56] TYPE I
[10:39:56] 200 Type set to I.
[10:39:56] REST 0
[10:39:57] 350 Restarting at 0.
[10:39:57] PWD
[10:39:58] 257 "/" is current directory.
[10:39:58] TYPE A
[10:39:58] 200 Type set to A.
[10:39:58] PASV
[10:39:59] 227 Entering Passive Mode (64,225,200,196,25,124).
[10:39:59] Opening data connection to Port: 6524
[10:39:59] LIST -aL
[10:40:00] 125 Data connection already open; Transfer starting.
[10:40:05] 226 Transfer complete.
[10:40:05] 11597 bytes transferred. (2.21 KB/s) (00:00:05)
[10:40:36] NOOP
[10:40:37] 200 NOOP command successful.
[10:41:08] NOOP
[10:41:08] 200 NOOP command successful.
[10:41:13] TYPE I
[10:41:13] 200 Type set to I.
[10:41:13] SIZE library.html
[10:41:14] 213 7964
[10:41:14] MDTM library.html
[10:41:14] 213 20071026000303
[10:41:14] No rule matched. Default Action="Ask".
[10:41:22] PASV
[10:41:22] 227 Entering Passive Mode (64,225,200,196,25,143).
[10:41:22] Opening data connection to Port: 6543
[10:41:22] RETR library.html
[10:41:23] 125 Data connection already open; Transfer starting.
[10:41:25] 7964 bytes transferred. (2.47 KB/s) (00:00:03)
[10:41:26] 226 Transfer complete.
[10:41:26] MDTM library.html
[10:41:26] 213 20071026000303
[10:41:26] Transfer successful.
[10:41:56] NOOP
[10:41:58] 200 NOOP command successful.
[10:42:26] QUIT
[10:42:27] 221 Goodbye
[10:42:27] Client closed the connection.

Hello ..

The log doesn't show an upload attempt.

That's because when I make the necessary selections to upload, everything words until I get to Select File function and that button is faded. It doesn't function.

I know how SmartFTP works. I've been using it for several years.


Today I went back to my old version of SmartFTP on my old computer and it works fine. So the problem either has to be something with Vista or with the download I'm receiving. I've done 3 fresh downloads from your site just in case I had a glitch somewhere. The most recent download was this morning. I'm still unable to upload files. When I click on the file I want to upload the button is a dark image until I get to "Select Folder" and then the image is faded and non-functional. Please help me with this problem.



Please use drag&drop to upload. Or if you want to use upload through the "Select Files" function right-click on the remote folder where you want to upload the files to, then select Upload->Select Files from the context menu. It's important that you select a folder and not a file otherwise the "Select Files" menu item is disabled.


Thanks for you help. I followed your instructions and found a way around the problem. Maybe a resolution will come in the future.


The problem was actually in the old version. Now the "Select Files..." menu item is enabled in the following situations only:
- Right-click on a selected folder
- Right-click into an empty space in the list control (where the files are displayed).

If you select a file and right-click on it the "Select Files..." menu is disabled as it should.