Can no longer transfer files

I can no longer upload or download files. I can rename and CHMOD files on the server but cannot upload or download. It's the same for all of my accounts.

Thanks for any assistance.

mcastle

Please post the log of your FTP session:
https://www.smartftp.com/support/kb/how ... f2564.html

Regards,
Mat

More information - I'm able to download by right clicking and selecting download, but not by dragging and dropping or using the arrows as I could in the past.

[21:51:43] SmartFTP v2.5.1008.21
[21:51:44] Resolving host name ""
[21:51:44] Connecting to 74
[21:51:44] Connected to.
[21:51:44] 220---------- Welcome to Pure-FTPd [TLS] ----------
[21:51:44] 220-You are user number 5 of 50 allowed.
[21:51:44] 220-Local time is now 23:51. Server port: 21.
[21:51:44] 220 You will be disconnected after 15 minutes of inactivity.
[21:51:44] USER
[21:51:44] 331 User OK. Password required
[21:51:44] PASS (hidden)
[21:51:44] 230-User has group access to: [21:51:44] 230 OK. Current restricted directory is /
[21:51:44] SYST
[21:51:44] 215 UNIX Type: L8
[21:51:44] Detected Server Type: UNIX
[21:51:44] FEAT
[21:51:44] 211-Extensions supported:
[21:51:44] EPRT
[21:51:44] IDLE
[21:51:44] MDTM
[21:51:44] SIZE
[21:51:44] REST STREAM
[21:51:44] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[21:51:44] MLSD
[21:51:44] ESTP
[21:51:44] PASV
[21:51:44] EPSV
[21:51:44] SPSV
[21:51:44] ESTA
[21:51:44] AUTH TLS
[21:51:44] PBSZ
[21:51:44] PROT
[21:51:44] 211 End.
[21:51:44] Detected Server Software: PureFTPd
[21:51:44] PWD
[21:51:44] 257 "/" is your current location
[21:51:44] TYPE A
[21:51:44] 200 TYPE is now ASCII
[21:51:44] PASV
[21:51:44] 227 Entering Passive Mode (74)
[21:51:44] Opening data connection to Port: 35380
[21:51:44] MLSD
[21:51:45] 150 Accepted data connection
[21:51:45] 2180 bytes transferred. (41.7 KB/s) (51 ms)
[21:51:45] 226-Options: -a -l
[21:51:45] 226 19 matches total
[21:51:53] CWD /public_html
[21:51:53] 250 OK. Current directory is /public_html
[21:51:53] PWD
[21:51:53] 257 "/public_html" is your current location
[21:51:54] PASV
[21:51:54] 227 Entering Passive Mode (,57)
[21:51:54] Opening data connection to Port: 3897
[21:51:54] MLSD
[21:51:54] 150 Accepted data connection
[21:51:54] 226-Options: -a -l
[21:51:54] 226 25 matches total
[21:51:57] 2940 bytes transferred. (962 bytes/s) (00:00:03)
[21:52:27] NOOP
[21:52:27] 200 Zzz...
[21:52:46] TYPE I
[21:52:46] 200 TYPE is now 8-bit binary
[21:52:46] SIZE order01.psd
[21:52:46] 213 280296
[21:52:46] MDTM order01.psd
[21:52:46] 213 20071130184131
[21:52:46] PASV
[21:52:46] 227 Entering Passive Mode (,3)
[21:52:46] Opening data connection to Port: 12291
[21:52:46] RETR order01.psd
[21:52:47] 150-Accepted data connection
[21:52:47] 150 273.7 kbytes to download
[21:52:48] 226-File successfully transferred
[21:52:48] 226 0.976 seconds (measured here), 280.46 Kbytes per second
[21:52:48] 280296 bytes transferred. (178 KB/s) (00:00:01)
[21:52:48] MDTM order01.psd
[21:52:48] 213 20071130184131
[21:52:48] Transfer successful.
[21:53:19] NOOP
[21:53:19] 200 Zzz...
[21:53:49] NOOP
[21:53:49] 200 Zzz...
[21:54:20] NOOP
[21:54:20] 200 Zzz...
[21:54:50] NOOP
[21:54:50] 200 Zzz...

Hello ...

Please describe exactly what is not working. And please post the system information which you can find in the menu: Help->About "System Information" dialog.

Regards,
Mat

Hello ...

Please describe exactly what is not working. And please post the system information which you can find in the menu: Help->About "System Information" dialog.

Regards,
Mat

I can no longer download or upload by dragging files, nor can I upload or download using the arrows in between the panes. I can chmod and rename files and I can download by right clicking and selecting "download". This started within the last week after using the program for months.

+- System -----------------------------
Microsoft Windows Vista Home Premium Edition
(Build 6000)

CPU Speed : 1662 MHz
Total Memory : 2037 MB
Free Memory : 917 MB

+- SmartFTP ---------------------------
Version : 2.5.1008.21
Time Stamp : 2007-12-05 00:19:47
Platform : x86

+- Application DLL --------------------
sfFTPLib.dll : 1.5.11.16
sfFavorites.dll : 1.0.4.21
sfFavoritesShellExtension.dll : 1.0.1.4
sfTransferQueue.dll : 1.0.1.21
SmartHook.dll : 1.0.2.2

+- Language ---------------------------
SmartFTP.exe : 2.5.1008.21

+- Internet Explorer ------------------
Version : 7.0.6000.16546

+- Winsock ----------------------------
Winsock : 2.2