Reinstall every week

Well it seems that i have to reinstall smartftp every week, because if i don't the localbrowser won't open on its own, then when i connect to any ftp site it hangs there and never opens the ftp box or the localbrowser. If i open the local browser and then connect to a ftp site it does the same thing.

If i uninstall smart ftp and then reinstall it again it works fine for a week or so.


Here is my information.


+- System -----------------------------

Microsoft Windows XP Professional
Service Pack 2 (Build 2600)

CPU Speed : 1999 MHz
Total Memory : 785904 KB
Free Memory : 429824 KB

+- SmartFTP ---------------------------

Version : 1.0.983.13
Time Stamp : 2004-11-04 11:05:05
Language ID : 0x0409
Language File : ResEng.dll

+- Application DLL --------------------

controls.dll : 1.6.983.13
ftpapi.dll : 2.0.983.13
language.dll : 1.0.983.13
reseng.dll : 1.3.983.13
smarthook.dll : 1.0.2.1

+- System DLL -------------------------

shell32.dll : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
shlwapi.dll : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
comctl32.dll : 6.0 (xpsp_sp2_rtm.040803-2158)
riched20.dll : 5.30.23.1221
schannel.dll : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

+- Internet Explorer ------------------

Version : 6.0.2900.2180

+- Winsock ----------------------------

Winsock : 2.2

Please post the exact steps how to reproduce the problem. A quick look into the readme of this forum would be a good advise as well.

If we cannot reproduce the case it's hard to fix.

Thanks.

Well last time it happened, wish was yesterday this is what i can rember about happening.

Two days ago i loged onto one of my ftp sites, uploaded a php file, then i disconnected and closed smart ftp. Shut down my computer for the night and that was it for that day.

Yesterday i turned it on, then got on the internet and when i opened smart ftp the local browser did not show up like it normally does, so i opened it. Then i went to connect to one of my favorites and it froze.

So i uninstalled smart ftp, and installed it again from the offline installer thing. Then i opened smartftp and connected and it worked fine.


Thats what happened


Also i noticed when i Clicked Finish on the setup box after installing smart ftp it sat there for about 50 minits before it went away. This also happened at my work.

Please try to reproduce it. Then post the steps how to cause it everytime.

-Mat

i do not know why it does that, but it did it again, but this time when i connected to a favorite it opened the local browser without problem, so im not sure whats goin on.