Persistent error when I try to connect. What can I do?

+-- OS --------------------------------------------
PlatformID = 1
Version = 4.10.67766446

+-- SmartFTP --------------------------------------
Version = 1.0.980.3
Build Date = 2004-01-12 10:33:24

+-- Crash -----------------------------------------
Time Stamp = 20040128011943
Thread created at File = RemoteView.cpp
Thread created at Line = 3093
Thread start function = 0x4B7D90

Exception Code = 0xC0000005 (Access Violation)
Exception Flags = 0x0 (0)
Additional Exceptions = no
Address of Exception = 0x64027AAB (1677884075)
Number of additional parameters = 2
Parameter[0] = 0x0 (0)
Parameter[1] = 0xFFFFFFFF (-1)

Call Stack:

0x64027aab

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