Hello Mat, here it is. I also tried it with the username "ladyj" which I believe also would work, but this is with my name as
petfoodshock@petfoodshock.com.
[10:48:06] SmartFTP v2.5.1008.40
[10:48:06] Resolving host name "ftp.petfoodshock.com"
[10:48:06] Connecting to 74.86.108.172 Port: 21
[10:48:06] Connected to ftp.petfoodshock.com.
[10:48:06] 220---------- Welcome to Pure-FTPd [TLS] ----------
[10:48:06] 220-You are user number 3 of 50 allowed.
[10:48:06] 220-Local time is now 09:43. Server port: 21.
[10:48:06] 220-IPv6 connections are also welcome on this server.
[10:48:06] 220 You will be disconnected after 15 minutes of inactivity.
[10:48:06] USER
petfoodshock@petfoodshock.com
[10:48:06] 331 User
petfoodshock@petfoodshock.com OK. Password required
[10:48:06] PASS (hidden)
[10:48:06] 530 Login authentication failed
[10:48:06] Active Help:
https://www.smartftp.com/support/kb/51
[10:48:06] Cannot login waiting to retry (30s)...
[10:48:36] Continue to login attempt 2...
[10:48:36] QUIT
[10:48:36] 221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
[10:48:36] 221 Logout.
[10:48:36] Server closed connection
[10:48:36] Resolving host name "ftp.petfoodshock.com"
[10:48:36] Connecting to 74.86.108.172 Port: 21
[10:48:36] Connected to ftp.petfoodshock.com.
[10:48:36] 220---------- Welcome to Pure-FTPd [TLS] ----------
[10:48:36] 220-You are user number 4 of 50 allowed.
[10:48:36] 220-Local time is now 09:43. Server port: 21.
[10:48:36] 220-IPv6 connections are also welcome on this server.
[10:48:36] 220 You will be disconnected after 15 minutes of inactivity.
[10:48:36] USER
petfoodshock@petfoodshock.com
[10:48:36] 331 User
petfoodshock@petfoodshock.com OK. Password required
[10:48:36] PASS (hidden)
[10:48:36] 530 Login authentication failed
[10:48:36] Active Help:
https://www.smartftp.com/support/kb/51
[10:48:36] Cannot login waiting to retry (30s)...
[10:49:06] Continue to login attempt 3...
[10:49:06] QUIT
[10:49:06] 221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
[10:49:06] 221 Logout.
[10:49:06] Server closed connection
[10:49:06] Resolving host name "ftp.petfoodshock.com"
[10:49:06] Connecting to 74.86.108.172 Port: 21
[10:49:06] Connected to ftp.petfoodshock.com.
[10:49:07] 220---------- Welcome to Pure-FTPd [TLS] ----------
[10:49:07] 220-You are user number 3 of 50 allowed.
[10:49:07] 220-Local time is now 09:44. Server port: 21.
[10:49:07] 220-IPv6 connections are also welcome on this server.
[10:49:07] 220 You will be disconnected after 15 minutes of inactivity.
[10:49:07] USER
petfoodshock@petfoodshock.com
[10:49:07] 331 User
petfoodshock@petfoodshock.com OK. Password required
[10:49:07] PASS (hidden)
[10:49:07] 530 Login authentication failed
[10:49:07] Active Help:
https://www.smartftp.com/support/kb/51
[10:49:07] Cannot login waiting to retry (30s)...
[10:49:37] Continue to login attempt 4...
[10:49:37] QUIT
[10:49:37] 221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
[10:49:37] 221 Logout.
[10:49:37] Server closed connection
[10:49:37] Resolving host name "ftp.petfoodshock.com"
[10:49:37] Connecting to 74.86.108.172 Port: 21
[10:49:37] Connected to ftp.petfoodshock.com.
[10:49:37] 220---------- Welcome to Pure-FTPd [TLS] ----------
[10:49:37] 220-You are user number 3 of 50 allowed.
[10:49:37] 220-Local time is now 09:44. Server port: 21.
[10:49:37] 220-IPv6 connections are also welcome on this server.
[10:49:37] 220 You will be disconnected after 15 minutes of inactivity.
[10:49:37] USER
petfoodshock@petfoodshock.com
[10:49:37] 331 User
petfoodshock@petfoodshock.com OK. Password required
[10:49:37] PASS (hidden)
[10:49:37] 530 Login authentication failed
[10:49:37] Active Help:
https://www.smartftp.com/support/kb/51
[10:49:37] Cannot login waiting to retry (30s)...