Difficulty Uploding

I have just tried to upload the Index.html page of may Web-site and it seems to be stuck in a transfer queue. Is there any way that I can get it transfer, I had no problems with the old version

Regards

Eddie

I have problems with the new verstion and file/folder-uploading, too.

If I upload a file, I'm asked if I want to replace it. The dialog seems to have less information than in the old version, but it worsk.

If I try to upload a folder, the FTP-Log says:

[19:06:40] SIZE assets

[19:06:40] 550 assets: not a regular file

All the files from within the folder are going to the transfer queue (the old temporary queue was much easier to use, without play/pause/stop-button), but they are not being uploaded. The files alle exist on the server, but there is no question about overwriting/skipping/etc the files. There is just no dialog and no log-file. Each file gets the status "pre-transfer" and is deleted from the queue.

If I upload files from within the directories, one file after another, it works just fine and I get asked, if I want to overwrite the file, like it was in the old version.

Thanks.
Snappy

Hello,
i've got the same problem. How can we upload without Transfer Queue, just quickly and simply? How can we turn off it? That is so annoying.
While waiting for an answer, I will have to find the old version to downgrade Smartpftp.

I have just tried to upload the Index.html page of may Web-site and it seems to be stuck in a transfer queue. Is there any way that I can get it transfer, I had no problems with the old version

Regards

Eddie

[10:40:17] SmartFTP v3.0.1010.19
[10:40:52] Resolving host name "~~~~~~~"
[10:40:52] Connecting to ********** Port: 21
[10:40:52] Connected to ftp.********.
[10:40:52] 220 Website FTP Server Ready
[10:40:52] USER htsstudios.com
[10:40:52] 331 Password required for htsstudios.com.
[10:40:52] PASS (hidden)
[10:40:52] 230 User htsstudios.com logged in.
[10:40:53] SYST
[10:40:53] 215 UNIX Type: L8
[10:40:53] Detected Server Type: UNIX
[10:40:53] FEAT
[10:40:53] 211-Features:
[10:40:53] MDTM
[10:40:53] REST STREAM
[10:40:53] SIZE
[10:40:53] 211 End
[10:40:53] PWD
[10:40:53] 257 "/" is current directory.
[10:41:04] CWD /public/htspics/Offers
[10:41:04] 250 CWD command successful.
[10:41:04] PWD
[10:41:05] 257 "/public/htspics/Offers" is current directory.
[10:41:05] TYPE I
[10:41:05] 200 Type set to I
[10:41:05] SIZE Rivera.JPG
[10:41:05] 550 Rivera.JPG: No such file or directory

Because there are no files in the queue, I can't provide the log of the queue. All other logs and a screenshot are attached. The queue emtys quickly after starting the transfer, so there are files to see on the screenshot but there is no log of the queue.


+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 3, v.3264 (Build 2600)

CPU Speed : 1994 MHz
Total Memory : 2003 MB
Free Memory : 1419 MB

+- SmartFTP ---------------------------
Version : 3.0.1010.19
Time Stamp : 2008-03-20 20:05:01
Platform : x86

+- Application DLL --------------------
sfFTPLib.dll : 1.5.12.30
sfFavorites.dll : 1.0.6.19
sfFavoritesShellExtension.dll : 1.0.1.9
sfTransferQueue.dll : 1.0.3.19
sfFTPShellExtension.dll : 1.0.1.19

+- Language ---------------------------
SmartFTP.exe : 3.0.1010.19

+- Internet Explorer ------------------
Version : 7.0.5730.13

+- Winsock ----------------------------
Winsock : 2.2


[12:30:00] SmartFTP v3.0.1010.19
[12:30:00] Resolving host name "ikebana-biberach.de"
[12:30:00] Connecting to 87.106.116.7 Port: 21
[12:30:00] Connected to ikebana-biberach.de.
[12:30:00] 220 FTP Server ready.
[12:30:00] USER u450xxxxx
[12:30:00] 331 Password required for u450xxxxx
[12:30:00] PASS (hidden)
[12:30:00] 230 User u450xxxxx logged in
[12:30:00] SYST
[12:30:01] 215 UNIX Type: L8
[12:30:01] Detected Server Type: UNIX
[12:30:01] FEAT
[12:30:01] 211-Features:
[12:30:01] MDTM
[12:30:01] REST STREAM
[12:30:01] SIZE
[12:30:01] 211 End
[12:30:01] PWD
[12:30:01] 257 "/" is the current directory
[12:30:01] CWD /ikebana-biberach.de/assets/images
[12:30:01] 250 CWD command successful
[12:30:01] PWD
[12:30:01] 257 "/ikebana-biberach.de/assets/images" is the current directory
[12:30:01] TYPE A
[12:30:01] 200 Type set to A
[12:30:01] PASV
[12:30:01] 227 Entering Passive Mode (87,106,116,7,252,134).
[12:30:01] Opening data connection to 87.106.116.7 Port: 64646
[12:30:01] LIST -aL
[12:30:01] 150 Opening ASCII mode data connection for file list
[12:30:01] 16901 bytes transferred. (88,2 KB/s) (187 ms)
[12:30:01] 226 Transfer complete
[12:31:49] TYPE I
[12:31:49] 200 Type set to I
[12:31:49] SIZE autogen
[12:31:49] 550 autogen: not a regular file
[12:31:57] SIZE autogen
[12:31:57] 550 autogen: not a regular file

Image

Please install the latest version from:
https://www.smartftp.com/download

If the transfer queue is empty it means that all files have been sucessfully transferred. Pres F5 to refresh the view.

Regards,
Mat

I got a queue log by opening a log window and starting the queue afterwards:

[12:39:04] Initializing. Transfer Queue v1.0.3.19.
[12:39:04] Remote file exist check: "Interesting_NBanner.gif".
[12:39:04] SIZE Interesting_NBanner.gif
[12:39:04] 213 11557
[12:39:04] MDTM Interesting_NBanner.gif
[12:39:04] 213 20080317124413
[12:39:04] Source File: Size=11557, SizeUnit=Byte, Time=2008-03-17T12:44:12, TimeFormat=Exact
[12:39:04] Destination File: Size=11557, SizeUnit=Byte, Time=2008-03-17T12:44:13, TimeFormat=Exact
[12:39:04] RecentTime=2008-03-24T11:39:04
[12:39:04] Rule "IF Destination Time=Newer AND Size=Equal AND Transfer=No Matter THEN Skip" matched. Action="Skip".
[12:39:04] Skipping file "Interesting_NBanner.gif". Reason: User action.

It seems, that there are aome "rules" defined, which prevent SmartFTP from asking the user for the action which should be performed, if a file exists.

Install the new version as instructed.

Hello ..

The file exist dialog shows here. It will be displayed for all conflicts before the transfer starts. This is actually a benefit compared to the old version because it lets you choose the actions at the beginning without your attendance during the transfer.

Regards,
Mat
SmartFTP

That's incorrect. The dialog shows for every conflict. But it depends on the decision you make in the folder conflict dialog. If you click on Merge, SmartFTP will check the files/folders inside the folder.

Regards,
Mat

You are right. The reason why SmartFTP doesn't display a dialog is because it thinks that no such folder exists on the destination and therefore no dialog would be necessary. This is a bug with SmartFTP and we will fix it as soon as possible. You can expect a version with the bug fix by tomorrow.

BTW: Great movie. I hope more users would post these movies to report their problems.

Regards,
Mat

BTW: Give me 30mins and you have the bug fixed ;-)

Would be very nice, if the filename of the installation files would contain the detailed version number. ATM, one has to install the downloaded file to see if it is a newer version than the one currently installed.

The version number is displayed on the first page in the setup at the bottom left.

Regards,
Mat

The version number is displayed on the first page in the setup at the bottom left.


So one has to download (and consequently stress the dl server) and run the setup to know which version is on the server? Is it that difficult, to put the version number in the file name?

The upload problem is gone now. The merge dialog comes up and clicking "merge" leads to the dialog, one expects, if the files exist.

But: "merge" is difficult to understand for laymen.

Thanks for the fix.

Hello ...

The changelog in the forum contains the version number and the changes. So no need to "stress" the server but I'm sure it doesn't really care that much :-)

The merge concept has actually been taken from Windows Explorer in Windows Vista. So there is nothing new for Vista users.

Regards,
Mat

Hello ...

The changelog in the forum contains the version number and the changes. So no need to "stress" the server but I'm sure it doesn't really care that much :-)

The merge concept has actually been taken from Windows Explorer in Windows Vista. So there is nothing new for Vista users.

I guess, there are more users using linux or MacOS than vista users on this planet

I have one more bug: as I told you, clicking "merge" brings up the "file exists" dialog, but selecting "do this for all conflicts" in the merge dialog brings up the same error as in the video. SmartFTP selects "merge" for all folders and there is no "file exists" dialog.

Hello ...
If you check [x] do this for all conflicts no more merge dialogs (for folders) are displayed but file exist dialogs for files should still be displayed. If this is not the case please let me know.
Regards,
Mat

Hello ...
If you check [x] do this for all conflicts no more merge dialogs (for folders) are displayed but file exist dialogs for files should still be displayed. If this is not the case please let me know.

This isn't the case and therefore, it is most likely a bug.

Bug confirmed.

Dear all,

Unfortunately since version 3 I am continuously having various problems with SmartFTP. I have a paid version, I tried all the new versions, also the latest one, and also after cleaning PC and registry, but without better results. I have reinstalled version 2 again which is working fine. I use XP 64 bit, and the problems with version 3 are: freezing program, not possible to upload/download (freezes in message 'searching for existing files and folder to find possible conflicts'), freezing at right mouse click on files in both local or remote browser window, freezing when setting preferences, like text exitor of file viewer, and many more.
I really hope this all can be solved.

Best regards,
MH

Hello ..

Please provide a complete bug report if you want us to look at the problems. Thank you.

Regards,
Mat
SmartFTP

Where can I download ver 2? Version 3 and this upload transfer que problem really makes it a pain. I must have un-installed and re-installed 3 times before coming here to find that it's the software. Version 2 on other pc works great.




Dear all,

Unfortunately since version 3 I am continuously having various problems with SmartFTP. I have a paid version, I tried all the new versions, also the latest one, and also after cleaning PC and registry, but without better results. I have reinstalled version 2 again which is working fine. I use XP 64 bit, and the problems with version 3 are: freezing program, not possible to upload/download (freezes in message 'searching for existing files and folder to find possible conflicts'), freezing at right mouse click on files in both local or remote browser window, freezing when setting preferences, like text exitor of file viewer, and many more.
I really hope this all can be solved.

Best regards,
MH

Version 2.5 Found it, downloaded it, and it works great!!



Where can I download ver 2? Version 3 and this upload transfer que problem really makes it a pain. I must have un-installed and re-installed 3 times before coming here to find that it's the software. Version 2 on other pc works great.