I just upgraded to the new version (the old version workedjust fine) and now it tells me that my files don't exist
mb
1. Please read the bugreport Readme
2. Post the system information
3. Post step by step instructions on how to reproduce the problem
4. Post the logs from the remot browser and the queue
beaverly
1. Please read the bugreport Readme
2. Post the system information
3. Post step by step instructions on how to reproduce the problem
4. Post the logs from the remot browser and the queue
beaverly
system info +- System -----------------------------
Microsoft Windows Vista Home Basic Edition
(Build 6000)
CPU Speed : 2009 MHz
Total Memory : 446 MB
Free Memory : 86 MB
+- SmartFTP ---------------------------
Version : 3.0.1010.19
Time Stamp : 2008-03-20 20:05:01
Platform : x86
I highlight my files and click the upload arrow and get this
[22:41:39] SmartFTP v3.0.1010.19
[22:41:39] Resolving host name "63.125.10.149"
[22:41:39] Connecting to 63.125.10.149 Port: 21
[22:41:39] Connected to 63.125.10.149.
[22:41:39] 220 BulletProof FTP Server ready ...
[22:41:39] USER beaverlySC4
[22:41:42] 331 Password required for beaverlySC4.
[22:41:42] PASS (hidden)
[22:41:47] 230 User Beaverly SC4 logged in.
[22:41:47] SYST
[22:41:47] 215 UNIX Type: L8
[22:41:47] Detected Server Type: UNIX
[22:41:47] FEAT
[22:41:47] 211-Extensions supported:
[22:41:47] CLNT
[22:41:47] MDTM
[22:41:47] PASV
[22:41:47] REST STREAM
[22:41:47] SIZE
[22:41:47] 211 End.
[22:41:47] CLNT SmartFTP 3.0
[22:41:47] 200 "SmartFTP 3.0" noted.
[22:41:47] PWD
[22:41:47] 257 "/" is current directory.
[22:41:47] TYPE A
[22:41:48] 200 Type set to A.
[22:41:48] PORT 70,180,219,237,192,18
[22:41:48] 200 Port command successful.
[22:41:48] LIST -aL
[22:41:48] 150 Opening data connection for directory list.
[22:41:48] 855 bytes transferred. (417 KB/s) (2 ms)
[22:41:48] 226 Transfer ok
[22:42:18] CWD /update13/free
[22:42:18] 250 CWD command successful. "/update13/free" is current directory.
[22:42:18] PWD
[22:42:18] 257 "/update13/free" is current directory.
[22:42:18] TYPE I
[22:42:18] 200 Type set to I.
[22:42:18] SIZE BF001.JPG
[22:42:18] 550 No such file or directory.
[22:42:18] SIZE BF002.JPG
[22:42:18] 550 No such file or directory.
[22:42:18] SIZE BF003.JPG
[22:42:18] 550 No such file or directory.
[22:42:18] SIZE BF004.JPG
[22:42:18] 550 No such file or directory.
[22:42:18] SIZE BF005.JPG
[22:42:18] 550 No such file or directory.
[22:42:18] SIZE BF006.JPG
[22:42:18] 550 No such file or directory.
[22:42:19] SIZE BF007.JPG
[22:42:19] 550 No such file or directory.
[22:42:19] SIZE BF008.JPG
[22:42:19] 550 No such file or directory.
[22:42:19] SIZE BF009.JPG
[22:42:19] 550 No such file or directory.
[22:42:19] SIZE BF010.JPG
[22:42:19] 550 No such file or directory.
[22:42:19] SIZE BF011.JPG
[22:42:19] 550 No such file or directory.
[22:42:19] SIZE BF012.JPG
[22:42:20] 550 No such file or directory.
[22:42:20] SIZE BF013.JPG
[22:42:20] 550 No such file or directory.
[22:42:20] SIZE BF014.JPG
[22:42:20] 550 No such file or directory.
[22:42:20] SIZE BF015.JPG
[22:42:21] 550 No such file or directory.
[22:42:21] SIZE BF016.JPG
[22:42:21] 550 No such file or directory.
[22:42:21] SIZE BF017.JPG
[22:42:22] 550 No such file or directory.
[22:42:22] SIZE BF018.JPG
[22:42:22] 550 No such file or directory.
[22:42:22] SIZE BF019.JPG
[22:42:22] 550 No such file or directory.
[22:42:22] SIZE BF020.JPG
[22:42:22] 550 No such file or directory.
[22:42:22] SIZE BF021.JPG
[22:42:22] 550 No such file or directory.
[22:47:23] SIZE BF001.JPG
[22:47:23] 550 No such file or directory.
mb
4. Post the logs from the remot browser and the queue
beaverly
I have no idea what #4 means
beaverly
what is the queue?
mb
It would certainly help to take a look at the readme in the bug report forum. Did you know that we also have a search function on our website?
Here is the kb article on how to get the logs: https://www.smartftp.com/support/kb/how- ... f2564.html
beaverly
thanks for the help. I'm the first to admit that all this is way over my head.
I found the transfer queue and I right clicked then clicked on show log but it is coming up blank on every file
mb
Did you start the Transfer Queue? Press the "play" button.
beaverly
the play button? I've clicked about every upload button I can find. How do I get my old version back so I can continue my employment? I have a deadline in 2 hours.
