Can't get Queue to work

I've been able to download files just fine using the direct download, but for some reason when I try to use the queue, it will always fail. Here's what the log looks like when it fails:

[14:01:23] CLNT SmartFTP 2.5.1006
[14:01:23] 200 Don't care
[14:01:23] OPTS UTF8 ON
[14:01:23] 200 UTF8 mode enabled
[14:01:23] PWD
[14:01:23] 257 "/" is current directory.
[14:01:23] CWD /OldFamilyPhotos
[14:01:24] 250 CWD successful. "/OldFamilyPhotos" is current directory.
[14:01:24] PWD
[14:01:24] 257 "/OldFamilyPhotos" is current directory.
[14:01:24] TYPE A
[14:01:24] 200 Type set to A
[14:01:24] PASV
[14:01:24] 227 Entering Passive Mode
[14:01:24] Opening data connection to
[14:01:24] MLSD
[14:01:35] 425 Can't open data connection.

I've been having problems keeping my connection when using direct download, so having the features of the Queue would be awesome. Seems like there's a simple reason why this is failing, but since I don't know much about smart ftp, that's the reason... Thanks for any help!

Hello ..

It looks like the data connection fails. Does it work with "Direct" transfers? If yes please send a log for comparison.

Thank you