Nightengale
Hello!
I'm new here and have a BIG problem! I've been using Smart FTP for quite some time and have never had a problem with it. It's been great.
However, today I uninstalled a script I'd installed yesterday and tried to re-install it. I uploaded all of the files to my server and when the transfer was complete, I CANNOT SEE any of my files/folders in my public www directory! Furthermore, I'm unable to upload any files or folders.
I have no idea what the problem is, but it's a big problem since I can't continue to edit/update my site unless I can transfer files.
I should be able to see files/folders in my public www directory like cig-bin, fonts, images, pma, real audio, templates, wsusage, etc. But I can't see any of it. Instead, I see files under ftp.(mysite).com like backup, ftp, ftp2, ftp3, www, www2, www3, etc. None of it makes any sense. And when I click on the home or www folder, nothing shows. But I know the files are there. My home page (index.html) and other pages are there. I can pull them up by typing in the address in my browser.
I did download CuteFTP. I'm not familiar with it and have never used it, but when I open it up and look in my public www directory, I CAN see my site files and folders. Can anyone tell me what the problem is? When I uploaded the files and folders for the script, I wonder if something went wrong during the transfer or something. I'm not sure. There were no error messages and when I try to upload a file (ANYTHING!) my my site, it says unable to transfer.
Can someone help please? I have to be able to see the files that are there and transfer files to my site!
Thanks!
Michelle Nightengale
I'm new here and have a BIG problem! I've been using Smart FTP for quite some time and have never had a problem with it. It's been great.
However, today I uninstalled a script I'd installed yesterday and tried to re-install it. I uploaded all of the files to my server and when the transfer was complete, I CANNOT SEE any of my files/folders in my public www directory! Furthermore, I'm unable to upload any files or folders.
I have no idea what the problem is, but it's a big problem since I can't continue to edit/update my site unless I can transfer files.
I should be able to see files/folders in my public www directory like cig-bin, fonts, images, pma, real audio, templates, wsusage, etc. But I can't see any of it. Instead, I see files under ftp.(mysite).com like backup, ftp, ftp2, ftp3, www, www2, www3, etc. None of it makes any sense. And when I click on the home or www folder, nothing shows. But I know the files are there. My home page (index.html) and other pages are there. I can pull them up by typing in the address in my browser.
I did download CuteFTP. I'm not familiar with it and have never used it, but when I open it up and look in my public www directory, I CAN see my site files and folders. Can anyone tell me what the problem is? When I uploaded the files and folders for the script, I wonder if something went wrong during the transfer or something. I'm not sure. There were no error messages and when I try to upload a file (ANYTHING!) my my site, it says unable to transfer.
Can someone help please? I have to be able to see the files that are there and transfer files to my site!
Thanks!
Michelle Nightengale