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Article 2716

How to connect to

How to connect to

In the Admin Console:

  1. Set the Box FTP Server to available in the Admin Console > Business/Enterprise Settings > Apps

In SmartFTP:

  1. Open a new connection: menu: File - Connection
  2. Protocol: FTPS - Explicit
  3. Host:
  4. Username: The account email address 
  5. Password: The password
  6. Click OK to connect FTP server Limitations

  • Transfers cannot be resumed
  • The data (files, directory structure) is not synchronized between different concurrent sessions


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