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How to connect to

How to connect to Box (

In the Admin Console:

  1. Set the Box FTP Server to available in the Admin Console > Business/Enterprise Settings > Apps

In SmartFTP:

  1. Open a new connection: menu: File - Connection
  2. Protocol: FTPS (Explicit)
  3. Host:
  4. Username: The account email address 
  5. Password: The password
  6. Click OK to connect

Note: To connect to Box, a license for the Enterprise Edition is required. FTP server Limitations

  • Transfers cannot be resumed
  • The data (files, directory structure) is not synchronized between different concurrent sessions
  • The date created of folders cannot be set
  • The server is insecure by today's standard as it only supports TLS 1.0 (AES 128-bit CBC with SHA1).

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