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Before deciding to purchase our software, please be sure to download, install, and test-drive the evaluation versions that we provide:
We do not offer refunds on software where the serial has already been sent to the customer. We go to great lengths to produce a trial version with which customers can ensure their satisfaction and system compatibility. This allows them to make an informed purchasing decision. Once that purchase has been made, we do not offer a cash refund or an exchange. We feel this policy is consistent with all major software retailers.
Unlike physical goods, electronically distributed software and software licenses can be duplicated. Once a license has been issued, it is unfortunately not possible for us to recall all copies.
Therefore we do not accept product returns or exchanges. You are expected to be satisfied with the product before purchasing. If you need more than 30 days to evaluate the software please contact us to get a trial extension.