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Article 2580

Technical Support

SmartFTP offers the following technical support:

Customers with a Support Plan
Technical support is offered during the maintenance period via email with a 1 business day response time. To contact technical support, open a support ticket through the application. If the application does not have such a functionality, send an email to support and include the serial of your license and a detailed description of the problem.

Evaluation
Limited pre-sales support is available. The Support page includes Tutorials, Knowledge Base articles and Community Forums that can assist you in finding a solution to your problem.

Keywords
support,technical