Knowledge Base

Home > How To > How To get the logs

Created 26 Oct 2005
Modified 30 May 2016

Article 2564

How To get the logs

The log contains detailed information of the communication between the client and the server.

Connection and Transfer Queue Log Files

  1. Go to the main menu: File - Settings
  2. The Settings dialog opens
  3. Go to the General - Advanced dialog
  4. Check Enable log
  5. Restart SmartFTP for the settings to take effect

By default, the logs can be found in the %localappdata%\SmartFTP\Client 2.0\Log folder:

The Connection sub-folder contains the logs for each underlying connection. The Transfer Queue sub-folder contains the log for each transfer. This is the same log that can be obtained through the the Transfer Queue pane (see below).

Transfer Queue logs in the Transfer Queue pane

  1. Select the item in the list in the Transfer Queue pane.
  2. Right-click on the item and select Show log from the context menu.


Queue - Show Log

 

Keywords
log, logs