Knowledge Base

Home > How To > How To find your license information

Created 15 Sep 2004
Modified 29 Jan 2014

Article 2539

How To find your license key information

  1. Select Help > About from the main menu. The About window appears
  2. The license key information can be found in the License dialog.

If Unlicensed Version or ID: 000000000 appears in the license key dialog, SmartFTP has not been activated yet. To activate it follow the instructions in the license key email sent to you after purchase. To receive your license key email again go to the Lost Serial webpage.

If you are an unlicensed user you can buy a license in our Online Shop.

licence key, lost