Norton Personal Firewall


I try to log onto my FTP server but if this works without my firewall, it fails once this one is turned on. I use Norton Firewall 2003. When trying to connect using my firewall I get the following message:

Smart FTP v1.5.990.2
Resolving host name ""
Connecting to Port: 21
Connected to
Server closed connection

Using the Help section provided with my product. I found that I had to create an inbound TCP rule for the following ports 21 1024 & 5000 and an outbound TCP rule for the port 22. I did so but I'm still facing the same problem.
Has anybody been facing the same problem and solved it?

Thanks for your help

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Adding SmartFTP to the exception list in the firewall configuration should do it.