license problem

I have had a valid license for 6 months and I applied it twice now and i still just get the temoary license stuff when I open Smart FTP with a 000000 ID?

Please contact us at
sales attt smartftp.com and include your license key id in your email.

Did you install the latest official SmartFTP build? 1.1.985?
You can resend the license key at:
https://www.smartftp.com/purchase/lost.php

thank you.
-Mat