established connection aborted by software in host machine

SmartFTP v1.0.983.22
Resolving host name ftp.storesonline.com...
Connecting to (ftp.storesonline.com) -> IP: 208.187.218.149 PORT: 21
Connected to (ftp.storesonline.com) -> Time = 16ms
Socket connected waiting for login sequence.
Connection timeout. No response from server.
Active Help Link: https://www.smartftp.com/support/kb/58
Cannot login waiting to retry (3s)...
Continue to login attempt 2...
Connecting to (ftp.storesonline.com) -> IP: 208.187.218.149 PORT: 21
Connected to (ftp.storesonline.com) -> Time = 0ms
Socket connected waiting for login sequence.
220 FTP Server Ready
USER 816889
331 User name good, Password required
PASS (hidden)
230 Welcome Account #816889
SYST
215 UNIX Type: L8
FEAT
500 'FEAT': command not understood.
REST 100
350 Restarting at 100. Send STORE or RETRIEVE to initiate transfer.
REST 0
350 Restarting at 0. Send STORE or RETRIEVE to initiate transfer.
PWD
257 "/" is the current directory.
TYPE A
200 Type set to A.
PASV
Command aborted. Server timeout.
PORT 192,168,14,17,4,82
Command aborted. Server timeout.
An established connection was aborted by the software in your host machine.
Connection closed.


This program connected and worked beautifully until today. It stopped working so I bought the liscence key for my company thinking that would solve the problem. Unfortunately no such luck!

Someone please advise!!!

Thanks

nvitale@regentabstract.com


-----BEGIN KEY-----
ID: 400008600
Product: SmartFTP Client
User: Raymond Ferrari
Company: Regent Abstract Services
Email: rferrari@regentabstract.com
Version: 1.1
Number of Users: 1
Date of Issue: 2004-12-15
Maintenance Expiration: 2005-12-15

try to connect via active (instead of passive) ftp.

Do you have a software firewall running? Temporary disable it and try again.

Do you have the problem with all FTP servers you are connecting to?
e.g. try to connect to ftp://ftp.smartftp.com

The following article may have some helpful information as well:
https://www.smartftp.com/support/kb/58

Regards,
-Mat