Duplicate files added to queue

crandall348

2011-06-22 18:49:25

I have a transfer set up in scheduler to upload to my FTP site at night. Instead of adding the file once to the queue, it adds 2 or 3 instances of the same scheduled file. Any suggestions as to why it is doing this?(Smart FTP pro version 4.0.1191.0)

mb

2011-06-22 19:28:09

Each time the task is triggered the transfer queue item is added to the queue.

jsteiner

2011-06-24 18:25:57

I have the same issue using the same version of SmartFtp (4.0.1191). Scheduled jobs will get added to the queue 3 times. Not cool.

mb

2011-06-24 19:17:49

Please tell us how to reproduce the problem. Are you using a file/folder monitor?

jsteiner

2011-06-24 19:34:22

I have my jobs scheduled once a day, set to move, overwrite. Using all other default settings.

mb

2011-06-24 19:41:59

I'm unable to reproduce the problem. Are the 2-3 items added at the same time?

jsteiner

2011-06-24 19:55:55

It would appear so from what I've seen - haven't been able to see the behavior right as the job is kicking off. There is another user on a different post that has a job running every minute with the issue. So would appear they are getting duped right away.

mb

2011-06-29 01:08:06

Please try it with the latest version: https://www.smartftp.com/download/

jsteiner

2011-06-29 13:45:23

The latest release did not fix the issue for me - still adding to the queue 3 times. I'd be more than happy to demonstrate over a screen sharing session if you would like.

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 3 (Build 2600)

CPU Speed : 2333 MHz
Total Memory : 1023 MB
Free Memory : 598 MB

+- SmartFTP ---------------------------
Version : 4.0.1200.0
Time Stamp : 2011-06-29 02:05:59
Platform : x86
Id : 400138903
Maintenance : 2012-06-16
Days in use : 8

+- Language ---------------------------
en-US

+- Internet Explorer ------------------
Version : 7.0.5730.11

mb

2011-06-30 05:24:49

Could you try it with the latest build?
https://www.smartftp.com/download/

I'm really sorry for your inconvenience.

jsteiner

2011-07-05 14:48:10

This is now fixed. Thanks!

Josh