cannot upload

I am a newbie and need help

Just purchased smartftp, followed inst as per tutorials, but nothing changes on the website. Logs below. Pls help. Thanks
[21:56:37] SmartFTP v4.0.1191.0
[21:56:38] Resolving host name "www.
[21:56:38] Connecting to 72.55.186.55 Port: 21
[21:56:38] Connected to www.
[21:56:38] 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
[21:56:38] 220-You are user number 5 of 50 allowed.
[21:56:38] 220-Local time is now 20:56. Server port: 21.
[21:56:38] 220-This is a private system - No anonymous login
[21:56:38] 220-IPv6 connections are also welcome on this server.
[21:56:38] 220 You will be disconnected after 5 minutes of inactivity.
[21:56:38] USER
[21:56:38] 331 User OK. Password required
[21:56:38] PASS (hidden)
[21:56:38] 230 OK. Current restricted directory is /
[21:56:38] SYST
[21:56:38] 215 UNIX Type: L8
[21:56:38] Detected Server Type: UNIX
[21:56:38] RTT: 31.979 ms
[21:56:38] FEAT
[21:56:38] 211-Extensions supported:
[21:56:38] EPRT
[21:56:38] IDLE
[21:56:38] MDTM
[21:56:38] SIZE
[21:56:38] REST STREAM
[21:56:38] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[21:56:38] MLSD
[21:56:38] AUTH TLS
[21:56:38] PBSZ
[21:56:38] PROT
[21:56:38] ESTA
[21:56:38] PASV
[21:56:38] EPSV
[21:56:38] SPSV
[21:56:38] ESTP
[21:56:38] 211 End.
[21:56:38] Detected Server Software: PureFTPd
[21:56:38] PWD
[21:56:38] 257 "/" is your current location
[21:56:38] TYPE A
[21:56:38] 200 TYPE is now ASCII
[21:56:38] PASV
[21:56:38] 227 Entering Passive Mode (72,55,186,55,179,40)
[21:56:38] Opening data connection to 72.55.186.55 Port: 45864
[21:56:38] MLSD
[21:56:38] 150 Accepted data connection
[21:56:38] 3601 bytes transferred. (117 KB/s) (30 ms)
[21:56:38] 226-Options: -a -l
[21:56:38] 226 31 matches total
[21:56:38] TYPE I
[21:56:39] 200 TYPE is now 8-bit binary
[21:56:39] SIZE access-logs
[21:56:39] 550 I can only retrieve regular files
[21:56:39] CWD /access-logs
[21:56:39] 250 OK. Current directory is /access-logs
[21:56:39] PWD
[21:56:39] 257 "/access-logs" is your current location
[21:56:39] CWD /
[21:56:39] 250 OK. Current directory is /
[21:56:39] PWD
[21:56:39] 257 "/" is your current location
[21:56:39] SIZE www
[21:56:39] 550 I can only retrieve regular files
[21:56:39] CWD /www
[21:56:39] 250 OK. Current directory is /www
[21:56:39] PWD
[21:56:39] 257 "/www" is your current location
[21:57:09] NOOP
[21:57:09] 200 Zzz...
[21:57:45] CWD /index_files
[21:57:45] 250 OK. Current directory is /index_files
[21:57:45] PWD
[21:57:45] 257 "/index_files" is your current location
[21:57:45] TYPE A
[21:57:45] 200 TYPE is now ASCII
[21:57:45] PASV
[21:57:45] 227 Entering Passive Mode (72,55,186,55,69,232)
[21:57:45] Opening data connection to 72.55.186.55 Port: 17896
[21:57:45] MLSD
[21:57:45] 150 Accepted data connection
[21:57:45] 6021 bytes transferred. (117 KB/s) (50 ms)
[21:57:45] 226-Options: -a -l
[21:57:45] 226 51 matches total
[21:58:09] CWD /.cpanel
[21:58:09] 250 OK. Current directory is /.cpanel
[21:58:09] PWD
[21:58:09] 257 "/.cpanel" is your current location
[21:58:09] PASV
[21:58:09] 227 Entering Passive Mode (72,55,186,55,178,63)
[21:58:09] Opening data connection to 72.55.186.55 Port: 45631
[21:58:09] MLSD
[21:58:09] 150 Accepted data connection
[21:58:09] 226-Options: -a -l
[21:58:09] 226 11 matches total
[21:58:09] 1302 bytes transferred. (63.5 KB/s) (20 ms)
[22:01:13] CWD /
[22:01:13] 250 OK. Current directory is /
[22:01:13] PWD
[22:01:13] 257 "/" is your current location
[22:01:13] MLST index.htm
[22:01:13] 250-Begin
[22:01:13] type=file;size=54797;modify=20110604224824;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770acd; index.htm
[22:01:13] 250 End.
[22:01:19] MLST index_files
[22:01:19] 250-Begin
[22:01:19] type=dir;sizd=4096;modify=20110604224836;UNIX.mode=0755;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770540; index_files
[22:01:19] 250 End.
[22:01:25] CWD /index_files
[22:01:25] 250 OK. Current directory is /index_files
[22:01:25] PWD
[22:01:25] 257 "/index_files" is your current location
[22:01:25] MLST filelist.xml
[22:01:25] 250-Begin
[22:01:25] type=file;size=1666;modify=20110604224836;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b1c; filelist.xml
[22:01:25] 250 End.
[22:01:32] MLST image1090.jpg
[22:01:32] 250-Begin
[22:01:32] type=file;size=11469;modify=20110604224826;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770af4; image1090.jpg
[22:01:32] 250 End.
[22:01:34] MLST image1091.gif
[22:01:34] 250-Begin
[22:01:34] type=file;size=608;modify=20110604224826;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770af5; image1091.gif
[22:01:34] 250 End.
[22:01:35] MLST image316.gif
[22:01:35] 250-Begin
[22:01:35] type=file;size=622;modify=20110604224827;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770afb; image316.gif
[22:01:36] 250 End.
[22:01:36] MLST image321.gif
[22:01:36] 250-Begin
[22:01:36] type=file;size=333;modify=20110604224824;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770ae7; image321.gif
[22:01:36] 250 End.
[22:01:37] MLST image322.gif
[22:01:37] 250-Begin
[22:01:37] type=file;size=558;modify=20110604224824;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770aec; image322.gif
[22:01:37] 250 End.
[22:01:38] MLST image323.jpg
[22:01:38] 250-Begin
[22:01:38] type=file;size=5980;modify=20110604224827;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770afa; image323.jpg
[22:01:38] 250 End.
[22:01:39] MLST image331.gif
[22:01:39] 250-Begin
[22:01:39] type=file;size=630;modify=20110604224829;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770aff; image331.gif
[22:01:39] 250 End.
[22:01:40] MLST image334.gif
[22:01:40] 250-Begin
[22:01:40] type=file;size=325;modify=20110604224825;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770aee; image334.gif
[22:01:40] 250 End.
[22:01:40] MLST image335.gif
[22:01:40] 250-Begin
[22:01:40] type=file;size=222;modify=20110604224825;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770aef; image335.gif
[22:01:40] 250 End.
[22:01:41] MLST image337.gif
[22:01:41] 250-Begin
[22:01:41] type=file;size=607;modify=20110604224825;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770af0; image337.gif
[22:01:41] 250 End.
[22:01:42] MLST image346.gif
[22:01:42] 250-Begin
[22:01:42] type=file;size=626;modify=20110604224831;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b0a; image346.gif
[22:01:42] 250 End.
[22:01:42] MLST image363.gif
[22:01:42] 250-Begin
[22:01:42] type=file;size=111;modify=20110604224825;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770af1; image363.gif
[22:01:42] 250 End.
[22:01:43] MLST image365.gif
[22:01:43] 250-Begin
[22:01:43] type=file;size=111;modify=20110604224825;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770af2; image365.gif
[22:01:43] 250 End.
[22:01:44] MLST image373.gif
[22:01:44] 250-Begin
[22:01:44] type=file;size=111;modify=20110604224832;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b0b; image373.gif
[22:01:44] 250 End.
[22:01:45] MLST image374.gif
[22:01:45] 250-Begin
[22:01:45] type=file;size=111;modify=20110604224835;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b19; image374.gif
[22:01:45] 250 End.
[22:01:46] MLST image385.gif
[22:01:46] 250-Begin
[22:01:46] type=file;size=9296;modify=20110604224834;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b13; image385.gif
[22:01:46] 250 End.
[22:01:47] MLST image418.gif
[22:01:47] 250-Begin
[22:01:47] type=file;size=8969;modify=20110604224827;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770af9; image418.gif
[22:01:47] 250 End.
[22:01:47] MLST image434.gif
[22:01:47] 250-Begin
[22:01:47] type=file;size=8961;modify=20110604224831;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b04; image434.gif
[22:01:47] 250 End.
[22:01:48] MLST image441.gif
[22:01:48] 250-Begin
[22:01:48] type=file;size=111;modify=20110604224827;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770af8; image441.gif
[22:01:48] 250 End.
[22:01:49] MLST image522.jpg
[22:01:49] 250-Begin
[22:01:49] type=file;size=3193;modify=20110604224831;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b09; image522.jpg
[22:01:49] 250 End.
[22:01:50] MLST image546.gif
[22:01:50] 250-Begin
[22:01:50] type=file;size=85;modify=20110604224830;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b01; image546.gif
[22:01:50] 250 End.
[22:01:50] MLST image547.gif
[22:01:50] 250-Begin
[22:01:50] type=file;size=85;modify=20110604224830;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b02; image547.gif
[22:01:51] 250 End.
[22:01:51] MLST image548.gif
[22:01:51] 250-Begin
[22:01:51] type=file;size=85;modify=20110604224830;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b03; image548.gif
[22:01:51] 250 End.
[22:01:52] MLST image557.jpg
[22:01:52] 250-Begin
[22:01:52] type=file;size=2329;modify=20110604224831;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b06; image557.jpg
[22:01:52] 250 End.
[22:01:52] MLST image5571.jpg
[22:01:52] 250-Begin
[22:01:52] type=file;size=2581;modify=20110604224831;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b07; image5571.jpg
[22:01:52] 250 End.
[22:01:53] MLST image558.jpg
[22:01:53] 250-Begin
[22:01:53] type=file;size=2946;modify=20110604224831;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b08; image558.jpg
[22:01:53] 250 End.
[22:01:53] MLST image566.jpg
[22:01:53] 250-Begin
[22:01:53] type=file;size=3352;modify=20110604224831;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b05; image566.jpg
[22:01:53] 250 End.
[22:01:54] MLST image590.gif
[22:01:54] 250-Begin
[22:01:54] type=file;size=600;modify=20110604224833;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b0d; image590.gif
[22:01:54] 250 End.
[22:01:54] MLST image615.jpg
[22:01:54] 250-Begin
[22:01:54] type=file;size=5771;modify=20110604224834;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b15; image615.jpg
[22:01:54] 250 End.
[22:01:55] MLST image631.gif
[22:01:55] 250-Begin
[22:01:55] type=file;size=89;modify=20110604224833;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b0e; image631.gif
[22:01:55] 250 End.
[22:01:55] MLST image632.gif
[22:01:55] 250-Begin
[22:01:55] type=file;size=89;modify=20110604224833;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b0f; image632.gif
[22:01:55] 250 End.
[22:01:56] MLST image633.gif
[22:01:56] 250-Begin
[22:01:56] type=file;size=89;modify=20110604224833;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b10; image633.gif
[22:01:56] 250 End.
[22:01:56] MLST image636.jpg
[22:01:56] 250-Begin
[22:01:56] type=file;size=3082;modify=20110604224834;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b14; image636.jpg
[22:01:56] 250 End.
[22:01:57] MLST image645.gif
[22:01:57] 250-Begin
[22:01:57] type=file;size=73;modify=20110604224833;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b11; image645.gif
[22:01:57] 250 End.
[22:01:57] MLST image648.gif
[22:01:57] 250-Begin
[22:01:57] type=file;size=73;modify=20110604224833;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b12; image648.gif
[22:01:57] 250 End.
[22:01:58] MLST image689.jpg
[22:01:58] 250-Begin
[22:01:58] type=file;size=3537;modify=20110604224825;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770af3; image689.jpg
[22:01:58] 250 End.
[22:01:58] MLST image705.gif
[22:01:58] 250-Begin
[22:01:58] type=file;size=623;modify=20110604224835;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b1a; image705.gif
[22:01:58] 250 End.
[22:01:59] MLST image707.gif
[22:01:59] 250-Begin
[22:01:59] type=file;size=111;modify=20110604224835;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b17; image707.gif
[22:01:59] 250 End.
[22:01:59] MLST image862.jpg
[22:01:59] 250-Begin
[22:01:59] type=file;size=12204;modify=20110604224829;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770afe; image862.jpg
[22:01:59] 250 End.
[22:02:00] MLST image921.gif
[22:02:00] 250-Begin
[22:02:00] type=file;size=8931;modify=20110604224829;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770afd; image921.gif
[22:02:00] 250 End.
[22:02:00] MLST image929.gif
[22:02:00] 250-Begin
[22:02:00] type=file;size=7825;modify=20110604224835;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b18; image929.gif
[22:02:00] 250 End.
[22:02:01] MLST image990.gif
[22:02:01] 250-Begin
[22:02:01] type=file;size=8937;modify=20110604224826;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770af6; image990.gif
[22:02:01] 250 End.
[22:02:01] MLST Page480.htm
[22:02:01] 250-Begin
[22:02:01] type=file;size=62071;modify=20110604224830;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b00; Page480.htm
[22:02:01] 250 End.
[22:02:02] MLST Page568.htm
[22:02:02] 250-Begin
[22:02:02] type=file;size=62094;modify=20110604224833;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b0c; Page568.htm
[22:02:02] 250 End.
[22:02:02] MLST Page657.htm
[22:02:02] 250-Begin
[22:02:02] type=file;size=52870;modify=20110604224835;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b16; Page657.htm
[22:02:02] 250 End.
[22:02:03] MLST Page685.htm
[22:02:03] 250-Begin
[22:02:03] type=file;size=51758;modify=20110604224827;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770af7; Page685.htm
[22:02:03] 250 End.
[22:02:04] MLST Page822.htm
[22:02:04] 250-Begin
[22:02:04] type=file;size=52352;modify=20110604224828;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770afc; Page822.htm
[22:02:04] 250 End.
[22:02:05] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[22:02:07] CWD /
[22:02:07] 250 OK. Current directory is /
[22:02:07] PWD
[22:02:07] 257 "/" is your current location
[22:02:07] MLST index.htm
[22:02:07] 250-Begin
[22:02:07] type=file;size=54797;modify=20110614020217;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770acd; index.htm
[22:02:07] 250 End.
[22:02:07] CWD /index_files
[22:02:07] 250 OK. Current directory is /index_files
[22:02:07] PWD
[22:02:07] 257 "/index_files" is your current location
[22:02:07] MLST filelist.xml
[22:02:07] 250-Begin
[22:02:07] type=file;size=1633;modify=20110614020218;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770b1c; filelist.xml
[22:02:07] 250 End.
[22:02:08] MLST image1090.jpg
[22:02:08] 250-Begin
[22:02:08] type=file;size=11469;modify=20110614020218;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770af4; image1090.jpg
[22:02:08] 250 End.
[22:02:08] MLST image1091.gif
[22:02:08] 250-Begin
[22:02:08] type=file;size=608;modify=20110614020219;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770af5; image1091.gif
[22:02:08] 250 End.
[22:02:08] MLST image316.gif
[22:02:08] 250-Begin
[22:02:08] type=file;size=622;modify=20110614020219;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770afb; image316.gif
[22:02:08] 250 End.
[22:02:08] MLST image321.gif
[22:02:08] 250-Begin
[22:02:08] type=file;size=333;modify=20110614020219;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770ae7; image321.gif
[22:02:08] 250 End.
[22:02:08] MLST image322.gif
[22:02:09] 250-Begin
[22:02:09] type=file;size=558;modify=20110614020219;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770aec; image322.gif
[22:02:09] 250 End.
[22:02:09] MLST image323.jpg
[22:02:09] 250-Begin
[22:02:09] type=file;size=5980;modify=20110614020219;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770afa; image323.jpg
[22:02:09] 250 End.
[22:02:09] MLST image331.gif
[22:02:09] 250-Begin
[22:02:09] type=file;size=630;modify=20110614020219;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770aff; image331.gif
[22:02:09] 250 End.
[22:02:09] MLST image334.gif
[22:02:09] 250-Begin
[22:02:09] type=file;size=325;modify=20110614020220;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770aee; image334.gif
[22:02:09] 250 End.
[22:02:09] MLST image335.gif
[22:02:09] 250-Begin
[22:02:09] type=file;size=222;modify=20110614020220;UNIX.mode=0644;UNIX.uid=1780;UNIX.gid=1777;unique=804g6770aef; image335.gif
[22:02:09] 250 End.
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[22:02:09] 250-Begin
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[22:07:23] 421 Timeout - try typing a little faster next time
[22:07:23] Server closed connection
[22:21:06] 211-Extensions supported:
[22:21:06] EPRT
[22:21:06] IDLE
[22:21:06] MDTM
[22:21:06] SIZE
[22:21:06] REST STREAM
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[22:21:06] MLSD
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[22:21:06] EPSV
[22:21:06] SPSV
[22:21:06] ESTP
[22:21:06] 211 End.
[22:21:06] Detected Server Software: PureFTPd
[22:21:06] PWD
[22:21:06] 257 "/" is your current location
[22:26:06] 421 Timeout - try typing a little faster next time
[22:26:06] Server closed connection

What do you see in the transfer queue window at the bottom?


What do you see in the transfer queue window at the bottom?
nothing. All the files that I moved from the local browser were showing up, and then 1 after the other they moved from there.

This means that the files have been successfully transferred. Are you uploading into the correct folder? Did you try to manually refresh the directory on the server using F5 in SmartFTP?

tried that, the log updated, nothing changed on the website.

i have searched all over the help and the tutorials, and nothing helps. Would really appreciate some more help on this issue. Thks

Try the following:
- Delete the file on the server
- Refresh the web page. If the page still shows, go to step 1
- Upload the new file
- Refresh the web page