Problem Starting Application

blobbi

2010-12-20 17:09:10

Hi there,
got some Problem when starting smartFTP.
The Application splashscreen is comming up, but thats all.

I tryed to reinstall, repair but nothing will help.

Some Ideas?

installed on Windows 7 64

greetings from germany
Frank

mb

2010-12-20 17:10:10

Hello Frank ..

Try this:
https://www.smartftp.com/support/kb/how- ... f2625.html

Regards,
Mat

blobbi

2010-12-20 17:19:15

Hello mat,

i delete the RegKey.
But my problem still exist.

Frank

mb

2010-12-22 01:31:53

It turned out out that the problem was an old language addon that has not been correctly uninstalled. The solution was to uninstall the German language addon through the Control Panel.

Oringmonkey

2010-12-26 06:45:35

Can you give more details on how to uninstall the German language add-on? I haven't been able to use my program for a few months now. I didn't see an option in the Control panel / Add-remove Software to uninstall any German language add-ons

mb

2010-12-26 14:28:48

Delete the following folder: %ProgramFiles%\SmartFTP Client\de-de

If you are unable to delete it, open a command line as admin. cd %ProgramFiles%\SmartFTP Client\
and then type regsvr32.exe sfShellTools.dll
Restart your computer
delete the de-de folder