new laptop

angelesque

2010-10-18 09:42:11

Hiya, I have already posted this morning but cant find my original post and seem to be going round in circles. I have my new laptop which i am wanting to use to run FTP and I cant imput my licence key and get it to work. can someone tell me in blond terms how to do this!
Cheers Carol

mb

2010-10-18 09:42:44

You can resend your license key at
https://www.smartftp.com/purchase/lost.php

Then follow the instructions in the license key email.

angelesque

2010-10-18 09:48:44

Hiya, thanks for the quick reply, this is my email!

Thank you for purchasing a SmartFTP Client license!


SmartFTP Client License Key
...

can someone tell me where i am supposed to click and what the next step is?
Cheers

mb

2010-10-18 09:56:45

Use the following link to renew the maintenance of your key:
https://www.smartftp.com/purchase/renew/

angelesque

2010-10-18 10:00:51

Hi, thanks for the quick reply, do I have to buy maintenence?
Cheers

angelesque

2010-10-18 10:40:22

Heya, i have renewed the maintenence but i am still getting the same screen that tells me the date they expire but I cant 'get into' the FTP bit so i can upload photos to my server! HELP, i am so cluless!
Cheers Carol

mb

2010-10-18 19:19:13

Please go here:
https://www.smartftp.com/purchase/lost.php

Then use the new license key to activate SmartFTP.