Can't download or upload

cris.higginbotham

2010-06-05 12:09:27

I have been trying to edit my site. Everything gets stuck in the que. I have deleted from the que, closed the program, restarted computer, waved a magic wand and NOTHING happens. Also, I can no longer retrieve files from my site to edit. I am locked out of doing anything.

[07:41:24] SmartFTP v4.0.1112.0
[07:41:26] Resolving host name "ftp.wbz22.registeredsite.com"
[07:41:26] Connecting to 207.159.146.174 Port: 21
[07:41:26] Connected to ftp.wbz22.registeredsite.com.
[07:41:26] 220-Microsoft FTP Service
[07:41:26] 220 IPSWAZ0015ATL2 (Customer FTP)
[07:41:26] USER user1159916
[07:41:26] 331 Password required for user1159916.
[07:41:26] PASS (hidden)
[07:41:26] 230 User user1159916 logged in.
[07:41:26] SYST
[07:41:26] 215 Windows_NT
[07:41:26] Detected Server Type: Windows NT
[07:41:26] RTT: 27.615 ms
[07:41:26] FEAT
[07:41:26] 211-FEAT
[07:41:26] SIZE
[07:41:26] MDTM
[07:41:26] 211 END
[07:41:26] Detected Server Software: Microsoft IIS FTP Service
[07:41:26] TYPE I
[07:41:26] 200 Type set to I.
[07:41:26] REST 0
[07:41:26] 350 Restarting at 0.
[07:41:26] PWD
[07:41:26] 257 "/" is current directory.
[07:41:26] CWD /www
[07:41:26] 250 CWD command successful.
[07:41:26] PWD
[07:41:26] 257 "/www" is current directory.
[07:41:26] TYPE A
[07:41:26] 200 Type set to A.
[07:41:26] PASV
[07:41:26] 227 Entering Passive Mode (207,159,146,174,17,64).
[07:41:26] Opening data connection to 207.159.146.174 Port: 4416
[07:41:26] LIST -aL
[07:41:26] 125 Data connection already open; Transfer starting.
[07:41:29] 226 Transfer complete.
[07:41:29] 24981 bytes transferred. (10.2 KB/s) (00:00:02)
[07:41:29] MDTM _vti_inf.html
[07:41:29] 213 20050908123834
[07:41:29] Time zone offset: -14400 seconds (-4.0 hours)
[07:41:59] NOOP
[07:41:59] 200 NOOP command successful.
[07:42:29] NOOP
[07:42:29] 200 NOOP command successful.
[07:42:59] NOOP
[07:42:59] 200 NOOP command successful.
[07:43:29] NOOP
[07:43:29] 200 NOOP command successful.
[07:43:59] NOOP
[07:43:59] 200 NOOP command successful.
[07:44:29] NOOP
[07:44:29] 200 NOOP command successful.
[07:44:59] NOOP
[07:44:59] 200 NOOP command successful.
[07:45:29] NOOP
[07:45:29] 200 NOOP command successful.
[07:45:59] NOOP
[07:45:59] 200 NOOP command successful.
[07:46:29] NOOP
[07:46:29] 200 NOOP command successful.
[07:46:59] NOOP
[07:46:59] 200 NOOP command successful.
[07:47:29] NOOP
[07:47:29] 200 NOOP command successful.
[07:47:59] NOOP
[07:47:59] 200 NOOP command successful.
[07:48:29] NOOP
[07:48:29] 200 NOOP command successful.
[07:48:59] NOOP
[07:48:59] 200 NOOP command successful.
[07:49:29] NOOP
[07:49:29] 200 NOOP command successful.
[07:49:59] NOOP
[07:49:59] 200 NOOP command successful.
[07:50:29] NOOP
[07:50:29] 200 NOOP command successful.
[07:50:59] NOOP
[07:50:59] 200 NOOP command successful.
[07:51:29] NOOP
[07:51:29] 200 NOOP command successful.
[07:51:59] TYPE I
[07:51:59] 200 Type set to I.
[07:51:59] SIZE othergsds_details.html
[07:51:59] 213 108384
[07:51:59] MDTM othergsds_details.html
[07:51:59] 213 20100605084553
[07:51:59] STAT othergsds_details.html
[07:51:59] 213-status of othergsds_details.html:
[07:51:59] 06-05-10 04:45AM 108384 othergsds_details.html
[07:51:59] 213 End of status.
[07:52:07] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[07:52:29] NOOP
[07:52:29] 200 NOOP command successful.
[07:52:41] CWD /
[07:52:41] 250 CWD command successful.
[07:52:41] PWD
[07:52:41] 257 "/" is current directory.
[07:52:41] MDTM www
[07:52:41] 550 www: The system cannot find the file specified.
[07:52:41] PASV
[07:52:41] 227 Entering Passive Mode (207,159,146,174,6,219).
[07:52:41] Opening data connection to 207.159.146.174 Port: 1755
[07:52:41] LIST -aL
[07:52:41] 125 Data connection already open; Transfer starting.
[07:52:41] 985 bytes transferred. (31.0 KB/s) (31 ms)
[07:52:41] 226 Transfer complete.
[07:53:11] CWD /www
[07:53:11] 250 CWD command successful.
[07:53:11] PWD
[07:53:11] 257 "/www" is current directory.
[07:53:11] NOOP
[07:53:11] 200 NOOP command successful.
[07:53:41] NOOP
[07:53:42] 200 NOOP command successful.
[07:54:12] NOOP
[07:54:12] 200 NOOP command successful.
[07:54:42] NOOP
[07:54:42] 200 NOOP command successful.
[07:54:42] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[07:55:12] NOOP
[07:55:12] 200 NOOP command successful.
[07:55:42] NOOP
[07:55:42] 200 NOOP command successful.
[07:56:12] NOOP
[07:56:12] 200 NOOP command successful.
[07:56:42] NOOP
[07:56:42] 200 NOOP command successful.
[07:57:12] NOOP
[07:57:12] 200 NOOP command successful.
[07:57:42] NOOP
[07:57:42] 200 NOOP command successful.
[07:58:12] NOOP
[07:58:12] 200 NOOP command successful.
[07:58:42] NOOP
[07:58:42] 200 NOOP command successful.
[07:59:12] NOOP
[07:59:12] 200 NOOP command successful.
[07:59:42] NOOP
[07:59:42] 200 NOOP command successful.
[08:00:12] NOOP
[08:00:12] 200 NOOP command successful.
[08:00:42] NOOP
[08:00:42] 200 NOOP command successful.
[08:00:57] QUIT
[08:00:57] 221
[08:00:57] Client closed the connection.
[08:01:02] Resolving host name "ftp.wbz22.registeredsite.com"
[08:01:02] Connecting to 207.159.146.174 Port: 21
[08:01:02] Connected to ftp.wbz22.registeredsite.com.
[08:01:02] 220-Microsoft FTP Service
[08:01:02] 220 IPSWAZ0015ATL2 (Customer FTP)
[08:01:02] USER user1159916
[08:01:02] 331 Password required for user1159916.
[08:01:02] PASS (hidden)
[08:01:03] 230 User user1159916 logged in.
[08:01:03] SYST
[08:01:03] 215 Windows_NT
[08:01:03] Detected Server Type: Windows NT
[08:01:03] RTT: 25.544 ms
[08:01:03] FEAT
[08:01:03] 211-FEAT
[08:01:04] SIZE
[08:01:04] MDTM
[08:01:04] 211 END
[08:01:04] Detected Server Software: Microsoft IIS FTP Service
[08:01:04] PWD
[08:01:04] 257 "/" is current directory.
[08:01:04] CWD /www
[08:01:04] 250 CWD command successful.
[08:01:04] PWD
[08:01:04] 257 "/www" is current directory.
[08:01:04] TYPE A
[08:01:04] 200 Type set to A.
[08:01:04] PASV
[08:01:04] 227 Entering Passive Mode (207,159,146,174,10,123).
[08:01:04] Opening data connection to 207.159.146.174 Port: 2683
[08:01:04] LIST -aL
[08:01:04] 125 Data connection already open; Transfer starting.
[08:01:04] 24981 bytes transferred. (156 KB/s) (156 ms)
[08:01:04] 226 Transfer complete.
[08:01:34] NOOP
[08:01:34] 200 NOOP command successful.
[08:02:04] NOOP
[08:02:04] 200 NOOP command successful.
[08:02:34] NOOP
[08:02:34] 200 NOOP command successful.
[08:03:04] NOOP
[08:03:04] 200 NOOP command successful.
[08:03:33] CWD /
[08:03:33] 250 CWD command successful.
[08:03:33] PWD
[08:03:33] 257 "/" is current directory.
[08:03:33] PASV
[08:03:33] 227 Entering Passive Mode (207,159,146,174,11,126).
[08:03:33] Opening data connection to 207.159.146.174 Port: 2942
[08:03:33] LIST -aL
[08:03:33] 125 Data connection already open; Transfer starting.
[08:03:33] 985 bytes transferred. (15.5 KB/s) (62 ms)
[08:03:33] 226 Transfer complete.
[08:03:50] CWD /database
[08:03:51] 250 CWD command successful.
[08:03:51] PWD
[08:03:51] 257 "/database" is current directory.
[08:03:51] PASV
[08:03:51] 227 Entering Passive Mode (207,159,146,174,11,138).
[08:03:51] Opening data connection to 207.159.146.174 Port: 2954
[08:03:51] LIST -aL
[08:03:51] 125 Data connection already open; Transfer starting.
[08:03:51] 0 bytes transferred. (0 bytes/s) (31 ms)
[08:03:51] 226 Transfer complete.
[08:04:04] CWD /www
[08:04:04] 250 CWD command successful.
[08:04:04] PWD
[08:04:04] 257 "/www" is current directory.
[08:04:04] TYPE I
[08:04:04] 200 Type set to I.
[08:04:04] SIZE othergsds_details.html
[08:04:04] 213 108384
[08:04:04] MDTM othergsds_details.html
[08:04:04] 213 20100605084553
[08:04:04] STAT othergsds_details.html
[08:04:05] 213-status of othergsds_details.html:
[08:04:05] 06-05-10 04:45AM 108384 othergsds_details.html
[08:04:05] 213 End of status.
[08:04:09] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[08:04:35] NOOP
[08:04:35] 200 NOOP command successful.
[08:05:05] NOOP
[08:05:05] 200 NOOP command successful.
[08:05:35] NOOP
[08:05:35] 200 NOOP command successful.
[08:06:05] NOOP
[08:06:05] 200 NOOP command successful.
[08:06:35] NOOP
[08:06:35] 200 NOOP command successful.

mb

2010-06-05 12:38:56

Please install the latest version: https://www.smartftp.com/download

What do you see in the transfer queue window at the bottom?
Do you have any items with a retry state? If yes double click on the first item and post the log from the dialog that will show.


Regards,
Mat