Upload loop

I've looked around here and couldn't find an answer...

Basically when I try to edit certain files on my server, they'll go into a loop in the transfer queue. The status will say Connecting... then Pre-transfer and download the file to %temp%, but it won't open it - it just keeps re-downloading it. Its weird because it will only be certain files, e.g. I can edit the file right beside the one I'm trying to edit... I'm using a CMS, so would it be possible that the CMS server locks the files somehow?

Version : 4.0.1072.0
Time Stamp : 2009-11-20 20:41:14

I have the latest version of SmartFTP.


Heres the log for the one file I was trying to upload - this log is about 20 seconds worth...
[19:26:56] Initializing. Transfer Queue v4.0.1072.0.

[19:26:56] Operation Begin

[19:26:56] Resolving host name "starkclothingco.com.au"

[19:26:56] Connecting to 203.134.157.114 Port: 21

[19:26:56] Connected to starkclothingco.com.au.

[19:26:56] 220-*****************************************************

[19:26:56] 220-Welcome to FTP

[19:26:56] 220-Please use your email address and password to login.

[19:26:56] 220-If you are registered for more than one site then your login name must be: yourcompany.com/you@youremail.com.

[19:26:56] 220-*****************************************************

[19:26:56] 220-

[19:26:56] 220 FTP Server Ready

[19:26:56] USER starkclothingco.com.au/ben@sitefarmers.com

[19:26:56] 331 User starkclothingco.com.au/ben@sitefarmers.com logged in, needs password

[19:26:56] PASS (hidden)

[19:26:56] 230 Password ok, FTP server ready

[19:26:56] SYST

[19:26:56] 550 Unknown command

[19:26:56] RTT: 28.093 ms

[19:26:56] FEAT

[19:26:56] 550 Unknown command

[19:26:56] TYPE I

[19:26:56] 200 Binary transfer mode active.

[19:26:56] REST 0

[19:26:56] 550 Unknown command

[19:26:56] PWD

[19:26:56] 257 "/" PWD Successful.

[19:26:56] CWD /Layouts/OnlineShop

[19:26:56] 250 CWD Successful (/Layouts/OnlineShop)

[19:26:56] PWD

[19:26:56] 257 "/Layouts/OnlineShop" PWD Successful.

[19:26:56] SIZE order_registration-AU.html

[19:26:56] 220 1

[19:26:56] MDTM order_registration-AU.html

[19:26:56] 550 Unknown command

[19:26:56] STAT order_registration-AU.html

[19:26:56] 550 Unknown command

[19:26:56] Obtaining file information (size/date) from directory listing.

[19:26:56] TYPE A

[19:26:56] 200 ASCII transfer mode active.

[19:26:56] PASV

[19:26:56] 227 Entering Passive Mode (203,134,157,114,128,33)

[19:26:56] Opening data connection to 203.134.157.114 Port: 32801

[19:26:56] LIST -aL

[19:26:57] 150 Opening data connection for LIST

[19:26:57] 226 LIST successful.

[19:26:57] 810 bytes transferred. (17.1 KB/s) (46 ms)

[19:26:57] Source File: Size=1, Time=2010-01-01T00:00:00

[19:26:57] Destination File: Size=10930, Time=2009-12-31T14:00:00

[19:26:57] RecentTime=2010-01-15T09:26:31

[19:26:57] No rule matched. Default Action="Overwrite".

[19:26:57] TYPE I

[19:26:57] 200 Binary transfer mode active.

[19:26:57] PASV

[19:26:57] 227 Entering Passive Mode (203,134,157,114,128,34)

[19:26:57] Opening data connection to 203.134.157.114 Port: 32802

[19:26:57] RETR order_registration-AU.html

[19:26:57] 150 Starting data transfer, please wait...

[19:26:57] 226 File download succeeded.

[19:26:57] 10930 bytes transferred. (232 KB/s) (46 ms)

[19:26:57] MDTM order_registration-AU.html

[19:26:57] 550 Unknown command

[19:26:57] Obtaining file information (size/date) from directory listing.

[19:26:57] TYPE A

[19:26:57] 200 ASCII transfer mode active.

[19:26:57] PASV

[19:26:57] 227 Entering Passive Mode (203,134,157,114,128,35)

[19:26:57] Opening data connection to 203.134.157.114 Port: 32803

[19:26:57] LIST -aL

[19:26:57] 150 Opening data connection for LIST

[19:26:57] 226 LIST successful.

[19:26:57] 810 bytes transferred. (25.5 KB/s) (31 ms)

[19:26:57] Source File Size=1, Destination File Size=10930

[19:26:57] File size mismatch.

[19:26:57] Transfer failed.

[19:26:57] Operation End

[19:26:57] QUIT

Your server returns the wrong file size:

[19:26:56] SIZE order_registration-AU.html
[19:26:56] 220 1

And as it seems the wrong date/time as well.

To work around this issue, go to to favorite properties. Then go to the Transfer->File Exist dialog.
Change the option from Use default settings to use favorite settings under the queue rules. Then click on the edit rules button.

In the rules you basically wan that SmartFTP skips all files if they already exist on the server. So you can remove all rules and set the default action to Skip.

<3 thank you so much !, that worked perfectly!