Sleeping

shallott

2009-11-30 11:57:10

Hi,

I have been using Smart for ages - no probs.
Suddenley when I am uploading multiple files the first one will transfer and then goes into sleep mode saying Post-transfer against it. Nothing happens after that - I had to cancel all the other files and do them one by one cancelling the sleeping one after it had transferred each time???????

Talk to me gently - I am not a techie

mb

2009-11-30 13:50:59

Post the system information from the menu: Help->About "System Information" dialog.

shallott

2009-12-03 11:12:00

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 3 (Build 2600)

CPU Speed : 2793 MHz
Total Memory : 1015 MB
Free Memory : 180 MB

+- SmartFTP ---------------------------
Version : 4.0.1072.0
Time Stamp : 2009-11-20 20:41:14
Platform : x86
Id : 400101204
Maintenance : 2010-02-11
Days in use : 322

+- Language ---------------------------
en-US

+- Internet Explorer ------------------
Version : 8.0.6001.18702

+- Winsock ----------------------------
Winsock : 2.2

mb

2009-12-03 11:24:28

Thank you. Can you post the log from the transfer? To get it double click the file in the transfer queue window.

shallott

2009-12-03 13:04:53

[13:04:13] Operation Begin
[13:04:13] Resolving host name "62.128.142.15"
[13:04:13] Connecting to 62.128.142.15 Port: 21
[13:04:13] Connected to 62.128.142.15.
[13:04:13] 220 Microsoft FTP Service
[13:04:13] USER bishopftp
[13:04:13] 331 Password required for bishopftp.
[13:04:13] PASS (hidden)
[13:04:13] 230 User bishopftp logged in.
[13:04:13] SYST
[13:04:13] 215 Windows_NT
[13:04:13] Detected Server Type: Windows NT
[13:04:13] RTT: 47.449 ms
[13:04:13] FEAT
[13:04:13] 211-FEAT
[13:04:13] SIZE
[13:04:13] MDTM
[13:04:13] 211 END
[13:04:13] TYPE I
[13:04:13] 200 Type set to I.
[13:04:13] REST 0
[13:04:13] 502 Command REST not allowed by policy.
[13:04:13] PWD
[13:04:13] 257 "/" is current directory.
[13:04:13] CWD /TurnerWright/wwwroot/~uldir
[13:04:14] 250 CWD command successful.
[13:04:14] PWD
[13:04:14] 257 "/TurnerWright/wwwroot/~uldir" is current directory.
[13:04:14] PASV
[13:04:14] 227 Entering Passive Mode (62,128,142,15,150,168).
[13:04:14] Opening data connection to 62.128.142.15 Port: 38568
[13:04:14] STOR 3001t.jpg
[13:04:14] 125 Data connection already open; Transfer starting.
[13:04:14] 659 bytes transferred. (13.9 KB/s) (46 ms)
[13:04:14] 226 Transfer complete.
[13:04:14] MDTM 20091203130348 3001t.jpg
[13:04:14] 550 20091203130348 3001t.jpg: The system cannot find the file specified.
[13:04:14] MFMT 20091203130348 3001t.jpg
[13:04:14] 500 'MFMT 20091203130348 3001t.jpg': command not understood
[13:04:14] SITE UTIME 3001t.jpg 20091203130348 20091203130348 20091203130348 UTC
[13:04:14] 500 'SITE UTIME 3001t.jpg 20091203130348 20091203130348 20091203130348 UTC': command not understood
[13:04:14] SITE UTIME 20091203130348 3001t.jpg
[13:04:14] 500 'SITE UTIME 20091203130348 3001t.jpg': command not understood
[13:04:14] SIZE 3001t.jpg
[13:04:14] 213 659
[13:04:14] STAT 3001t.jpg
[13:04:14] 213-status of 3001t.jpg:
[13:04:15] 12-03-09 01:02PM 659 3001t.jpg

mb

2009-12-03 19:00:18

I can't see the problem? The file is processed immediately.