Cannot login

naomik62

2009-06-27 16:01:47

for 3 days now Smart FTP cannot login for me to upload - tries all day long
here is what I get

[08:08:45] SmartFTP v2.5.1008.44
[08:08:48] Resolving host name "www.aformalchoice.com"
[08:08:48] Connecting to 38.96.163.66 Port: 21
[08:09:14] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[08:09:14] Cannot login waiting to retry (30s)...
[08:09:14] Client closed the connection.
[08:09:14] Active Help: https://www.smartftp.com/support/kb/58
and 30 mins later - still trying.........
08:46:10] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[08:46:10] Cannot login waiting to retry (30s)...
[08:46:10] Client closed the connection.
[08:46:10] Active Help: https://www.smartftp.com/support/kb/58
[08:46:40] Continue to login attempt 46...
[08:46:40] Resolving host name "www.aformalchoice.com"
[08:46:40] Connecting to 38.96.163.66 Port: 21


[08:08:45] SmartFTP v2.5.1008.44
[08:08:48] Resolving host name "www.aformalchoice.com"
[08:08:48] Connecting to 38.96.163.66 Port: 21
[08:09:14] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[08:09:14] Cannot login waiting to retry (30s)...
[08:09:14] Client closed the connection.
[08:09:14] Active Help: https://www.smartftp.com/support/kb/58
[08:

Getting so frustrated, Turned off Firewall as advised in other posts- nothing. Please help

mb

2009-06-27 16:32:06

Please install the latest version of SmartFTP:
https://www.smartftp.com/download

Then make sure that you have the correct host name.

Regards,
Mat