Can't download from HDD-Receiver

Hello,

I'm having an Satellit-Receiver with an internal HDD which has an Network connection und an build in FTP-Server, an Humax iCord HD: http://www.humax-digital.de/products/iCordHD.asp

Bevor I purchased SmartFTP I've used F.... for FTP-Transfers. F... didn't have a problem with the iCord. But with SmartFTP I can't download a file (no film, no music, no picture). What can I do?
I've added the protocoll when trying to download a movie file.


[21:42:08] Resolving host name "192.168.178.7"

[21:42:08] Connecting to 192.168.178.7 Port: 21

[21:42:08] Connected to 192.168.178.7.

[21:42:08] 220 Welcome to i-CORD HD FTP Connection.

[21:42:08] USER HumaxFTP

[21:42:08] 331 Password required for humaxftp.

[21:42:08] PASS (hidden)

[21:42:08] 230 User logged in, proceed.

[21:42:08] SYST

[21:42:08] 215 UNIX system type.

[21:42:08] Detected Server Type: UNIX

[21:42:08] RTT: 2.902 ms

[21:42:08] FEAT

[21:42:08] 500 Syntax error, command unrecognized.

[21:42:08] TYPE I

[21:42:08] 200 Port command successful

[21:42:08] REST 0

[21:42:08] 502 Command not implemented.

[21:42:08] PWD

[21:42:08] 257 "/media" is current working dir.

[21:42:08] CWD /mnt/hd3/Video/GESEHEN

[21:42:08] 250 File action is successful. Proceed.

[21:42:08] PWD

[21:42:08] 257 "/mnt/hd3/Video/GESEHEN" is current working dir.

[21:42:08] SIZE Get Smart_20090601_0340.ts

[21:42:08] 500 Syntax error, command unrecognized.

[21:42:08] SIZE nicht unterstützt.

[21:42:08] MDTM Get Smart_20090601_0340.ts

[21:42:08] 500 Syntax error, command unrecognized.

[21:42:08] STAT Get Smart_20090601_0340.ts

[21:42:08] 211 Extension supported :

[21:42:08]  Get Smart_20090601_0340.ts.

[21:42:08] Ermittle Dateiinformationen (Größe/Datum) aus der Verzeichnisliste.

[21:42:08] TYPE A

[21:42:08] -rw-r--r--   1 root root 11808704448 Jun 01 03:49 Get Smart_20090601_0340.ts

[21:42:08] 211 END

[21:42:08] 200 Port command successful

[21:42:08] PASV

[21:42:08] TYPE I

[21:42:08] 502 Command not implemented.

[21:42:08] MDTM Get Smart_20090601_0340.ts

[21:42:08] 200 Port command successful

[21:42:08] STAT Get Smart_20090601_0340.ts

[21:42:08] 500 Syntax error, command unrecognized.

[21:42:08] Ermittle Dateiinformationen (Größe/Datum) aus der Verzeichnisliste.

[21:42:08] PASV

[21:42:08] 211 Extension supported :

[21:42:08]  Get Smart_20090601_0340.ts.

[21:42:08] Übertragung fehlgeschlagen

Install the latest version of SmartFTP. Then post the complete log without editing it.

I think I have the latest version installed:
+- System -----------------------------

Microsoft Windows Vista Ultimate Edition 

Service Pack 2 (Build 6002)



CPU Speed		   : 3485 MHz

Total Memory		: 8190 MB

Free Memory		 : 6417 MB



+- SmartFTP ---------------------------

Version			 : 3.0.1027.10

Time Stamp		  : 2009-05-26 05:46:57

Platform			: x64

Id				  : 40010XXXX

Days in use		 : 16



+- Application DLL --------------------

sfFTPLib.dll		: 1.5.17.47

sfFavorites.dll	 : 1.0.23.10

sfFavoritesShellExtension.dll : 2.0.3.7

sfTransferQueue.dll : 1.0.20.10

sfFTPShellExtension.dll : 1.0.18.10

SmartFTPPS.dll	  : 3.0.1027.10



+- Language ---------------------------

SmartFTPDEU.dll	 : 3.0.1027.10



+- Internet Explorer ------------------

Version			 : 8.0.6001.18783



+- Winsock ----------------------------

Winsock			 : 2.2

I didn't edit anything.

Here is another log when trying to download another file:
[11:04:26] Resolving host name "192.168.178.7"

[11:04:26] Connecting to 192.168.178.7 Port: 21

[11:04:26] Connected to 192.168.178.7.

[11:04:26] 220 Welcome to i-CORD HD FTP Connection.

[11:04:26] USER HumaxFTP

[11:04:26] 331 Password required for humaxftp.

[11:04:26] PASS (hidden)

[11:04:26] 230 User logged in, proceed.

[11:04:26] SYST

[11:04:26] 215 UNIX system type.

[11:04:26] Detected Server Type: UNIX

[11:04:26] RTT: 0.925 ms

[11:04:26] FEAT

[11:04:26] 500 Syntax error, command unrecognized.

[11:04:26] TYPE I

[11:04:26] 200 Port command successful

[11:04:26] REST 0

[11:04:26] 502 Command not implemented.

[11:04:26] PWD

[11:04:26] 257 "/media" is current working dir.

[11:04:26] CWD /mnt/hd3/Video/GESEHEN

[11:04:26] 250 File action is successful. Proceed.

[11:04:26] PWD

[11:04:26] 257 "/mnt/hd3/Video/GESEHEN" is current working dir.

[11:04:26] SIZE Resident Evil_ Extinction_20090419_2005.ts

[11:04:26] 500 Syntax error, command unrecognized.

[11:04:26] SIZE nicht unterstützt.

[11:04:26] MDTM Resident Evil_ Extinction_20090419_2005.ts

[11:04:26] 500 Syntax error, command unrecognized.

[11:04:26] STAT Resident Evil_ Extinction_20090419_2005.ts

[11:04:26] 211 Extension supported :

[11:04:26]  Resident Evil_ Extinction_20090419_2005.ts.

[11:04:26] Ermittle Dateiinformationen (Größe/Datum) aus der Verzeichnisliste.

[11:04:26] TYPE A

[11:04:26] -rw-r--r--   1 root root 8854548672 Apr 19 19:59 Resident Evil_ Extinction_20090419_2005.ts

[11:04:26] 211 END

[11:04:26] Übertragung fehlgeschlagen.

Danke. Der server hat ein bug mit dem STAT command. Ist nicht RFC compliant. Richtig muesste es so aussehen:
[12:59:23] STAT sitemap.php
[12:59:23] 211-Status
[12:59:23] -rw-rw-rw- 1 user group 276 May 27 00:56 sitemap.php
[12:59:23] 211 End of status

Der server vergisst aber das - auf der erste linie:
==> [11:04:26] 211 Extension supported :

Der bug muesste humax reported werden. Ich habe an tech support von humax eine email geschickt, aber aus meiner Erfahrung wird diese leider kaum bei der richtigen Person ankommen.

Gruss
Mat

Okay, Danke für die Rückantwort.

Eine Mail an den Hmuax Support bingt nix, die ham ganz andere Probleme und kreigen nichtmal die auf die Reihe.