Constantly Retrying

smartiuser

2009-06-11 10:20:47

I have a problem that I have had for a while but now I am tired of.

The thing is that whenever I upload files the queue keeps saying retry at (time) for pretty much everything on the list and it takes ages to send the files because of this issue...

When I try Filezilla (which is free btw) there is no such issue and the files go straight through without a problem.

If it wasn;'t for the fact that I have over 300 ftp accounts invested in smartftp's favorites i would have given it up months ago.

Please tell me there is a fix for this?

I am on ver 3.1.x
Vista 64 ultimate
adsl

Thanks

!

mb

2009-06-11 13:27:31

Post the log from the transfer queue. To get it double click on the file that says "Retry..."

rgrstvr

2009-06-17 16:25:10

Post the log from the transfer queue. To get it double click on the file that says "Retry..."

I have the same problem. And the solution suggested above does nothing for me.

mb

2009-06-17 17:32:28

Post the log from the transfer queue. To get it double click on the file that says "Retry..."

rgrstvr

2009-06-17 19:40:16

Post the log from the transfer queue. To get it double click on the file that says "Retry..."
Is this a joke or just an automated response? This is just a repeat of the previous non-answer.

mb

2009-06-17 22:56:37

No it's neither a joke nor an automated response. Please follow the instructions and post the log here.

rgrstvr

2009-06-19 01:19:19

It stopped constantly retrying. I do not know why.
But now I have a different problem.

I am using Dreamweaver to write code.
I am using Smart FTP to upload code to my Verio server.
The file structure on my computer is the same as on my server.

The address of my Index on my computer is C:\Documents and Settings\Roger\Desktop\Websote\Current\Index.htm

The address of my index on my website is

A typical link is written - <a href="Intro/Who We Are.htm">Who we are</a>

I also tried

When anyone clicks on the links on my website index the message comes up - "The page cannot be found" HTTP Error 404 - File or directory not found.

mb

2009-06-19 01:41:41

You have to hex encode the spaces. Replace the space with %20.
Then make sure upper/lower case is correct because your server very likely runs on *NIX and Index.html is not equal to index.html

Regards,
Mat

iamdavinci

2009-07-18 03:57:07

[23:55:48] 220---------- Welcome to Pure-FTPd [TLS] ----------
[23:55:48] 220-You are user number 6 of 50 allowed.
[23:55:48] 220-Local time is now 22:55. Server port: 21.
[23:55:48] 220 You will be disconnected after 15 minutes of inactivity.
[23:55:48] USER modadmin
[23:55:48] 331 User modadmin OK. Password required
[23:55:48] PASS (hidden)
[23:55:48] 530 Login authentication failed
[23:55:48] Active Help: https://www.smartftp.com/support/kb/51
[23:55:48] Destination connection error.
[23:56:19] Initializing. Transfer Queue v1.0.28.0.
[23:56:19] Resolving host name "ftp.modpcshop.com"
[23:56:19] Connecting to 74.52.124.83 Port: 21
[23:56:19] Connected to ftp.modpcshop.com.
[23:56:19] 220---------- Welcome to Pure-FTPd [TLS] ----------
[23:56:19] 220-You are user number 6 of 50 allowed.
[23:56:19] 220-Local time is now 22:56. Server port: 21.
[23:56:19] 220 You will be disconnected after 15 minutes of inactivity.
[23:56:19] USER modadmin
[23:56:19] 331 User modadmin OK. Password required
[23:56:19] PASS (hidden)
[23:56:19] 530 Login authentication failed
[23:56:19] Active Help: https://www.smartftp.com/support/kb/51
[23:56:19] Destination connection error.

mb

2009-07-18 04:00:04

The username/password you are using is incorrect. Please contact your web hosting provider for assistance.