Unable to connect to Smart FTP

wildlife

2009-05-27 16:03:12

Hello I am not a techie, but I cannot connect to upload to my website using Smart FTP any more. I recently upgraded to the latest version and have had this problem since. I keep getting the following message:
An established connection was aborted by the software in your host machine.
[18:21:47] Connect failed. Waiting to retry (30s)...
[18:21:47] Server closed connection

I use eukhost for my hosting and have tried to sort the problem with them but with no success.
Kevin

mb

2009-05-27 16:12:51

Please post the complete log.

Add SmartFTP to the exceptions on your software firewall and antivirus product.