Transfer rarely finishes, requires multiple "process" requests

spantanelli

2008-11-19 14:30:16

On all ftp requests, the transfers go to the transfer queue, but then rarely actually transfer. Sometimes they do, but without any predictability. Usually it requires that I right click on "process" many many times before it finally goes through. Please advise.

mb

2008-11-19 16:46:25

Double click the file that does not transfer. The log window opens. Copy&Paste the log here.

spantanelli

2008-11-20 12:59:10

Double click the file that does not transfer. The log window opens. Copy&Paste the log here.

[07:57:11] TYPE I
[07:57:11] 227 Entering Passive Mode (74,208,40,209,233,68).
[07:57:11] SIZE suggest.php
[07:57:11] 200 Type set to I
[07:57:11] Unexpected format of SIZE reply.
[07:57:11] MDTM suggest.php
[07:57:11] 213 1916
[07:57:11] STAT suggest.php
[07:57:11] 213 20081103011245
[07:57:11] Obtaining file information (size/date) from directory listing.
[07:57:11] TYPE A
[07:57:11] 211-Status of suggest.php:
[07:57:11] -rw-r--r-- 1 u47809372 ftpusers 1916 Nov 2 20:12 suggest.php
[07:57:11] 211 End of status
[07:57:11] PASV
[07:57:11] 200 Type set to A
[07:57:11] File "suggest.php" not found in directory listing.
[07:57:11] TYPE I
[07:57:11] 227 Entering Passive Mode (74,208,40,209,236,28).
[07:57:11] PASV
[07:57:12] 200 Type set to I
[07:57:12] MDTM suggest.php
[07:57:12] 227 Entering Passive Mode (74,208,40,209,217,93).
[07:57:12] STAT suggest.php
[07:57:12] 213 20081103011245
[07:57:12] Obtaining file information (size/date) from directory listing.
[07:57:12] TYPE A
[07:57:12] 211-Status of suggest.php:
[07:57:12] -rw-r--r-- 1 u47809372 ftpusers 1916 Nov 2 20:12 suggest.php
[07:57:12] 211 End of status
[07:57:12] PASV
[07:57:12] 200 Type set to A
[07:57:12] File "suggest.php" not found in directory listing.
[07:57:12] Transfer failed.

This doesn't make any sense to me. How could the file not be found in the directory listing. It had to be listed in order for me to get it to the transfer queue. I selected the file from one server and then pressed the <-- to transfer it to the other location.

mb

2008-11-20 13:09:44

The client/server is out of sync for some reason.

Install the latest version from here:
https://www.smartftp.com/download

Then try again. Also please post the log from the remote browser.