heyitsbeth
Passwords/logins have not changed, yet the software does not login.
I downloaded the latest version of software and installed; no change.
Using Windows XP.
I can login to my account using online software provided by the site's host, but prefer the ease of Smart FTP [especially since I paid for it!]
Sample info:
[16:36:27] SmartFTP v3.0.1023.4
[16:36:29] Resolving host name "www.heyitsbeth.com"
[16:36:29] Connecting to 68.178.211.52 Port: 21
[16:36:29] Connected to www.heyitsbeth.com.
[16:37:09] Timeout (40s).
[16:37:09] Active Help: https://www.smartftp.com/support/kb/74
[16:37:09] Client closed the connection.
[16:37:09] Connect failed. Waiting to retry (30s)...
[16:37:39] Connection attempt 2...
[16:37:40] Resolving host name "www.heyitsbeth.com"
[16:37:40] Connecting to 68.178.211.52 Port: 21
[16:37:40] Connected to www.heyitsbeth.com.
[16:38:20] Timeout (40s).
[16:38:20] Active Help: https://www.smartftp.com/support/kb/74
[16:38:20] Client closed the connection.
[16:38:20] Connect failed. Waiting to retry (30s)...
[16:38:50] Connection attempt 3...
[16:38:50] Resolving host name "www.heyitsbeth.com"
[16:38:50] Connecting to 68.178.211.52 Port: 21
[16:38:50] Connected to www.heyitsbeth.com.
[16:39:30] Timeout (40s).
[16:39:30] Active Help: https://www.smartftp.com/support/kb/74
[16:39:30] Client closed the connection.
[16:39:30] Connect failed. Waiting to retry (30s)...
[16:40:00] Connection attempt 4...
[16:40:00] Resolving host name "www.heyitsbeth.com"
[16:40:00] Connecting to 68.178.211.52 Port: 21
[16:40:00] Connected to www.heyitsbeth.com.
[16:40:40] Timeout (40s).
[16:40:40] Active Help: https://www.smartftp.com/support/kb/74
[16:40:40] Client closed the connection.
[16:40:40] Connect failed. Waiting to retry (30s)...
[16:41:10] Connection attempt 5...
[16:41:10] Resolving host name "www.heyitsbeth.com"
[16:41:10] Connecting to 68.178.211.52 Port: 21
[16:41:10] Connected to www.heyitsbeth.com.
[16:41:50] Timeout (40s).
[16:41:50] Active Help: https://www.smartftp.com/support/kb/74
[16:41:50] Client closed the connection.
[16:41:50] Connect failed. Waiting to retry (30s)...
[16:42:20] Connection attempt 6...
[16:42:20] Resolving host name "www.heyitsbeth.com"
[16:42:20] Connecting to 68.178.211.52 Port: 21
[16:42:20] Connected to www.heyitsbeth.com.
[16:43:00] Timeout (40s).
[16:43:00] Active Help: https://www.smartftp.com/support/kb/74
[16:43:00] Client closed the connection.
[16:43:00] Connect failed. Waiting to retry (30s)...
[16:43:30] Connection attempt 7...
[16:43:30] Resolving host name "www.heyitsbeth.com"
[16:43:30] Connecting to 68.178.211.52 Port: 21
[16:43:30] Connected to www.heyitsbeth.com.
[16:44:10] Timeout (40s).
[16:44:10] Active Help: https://www.smartftp.com/support/kb/74
[16:44:10] Client closed the connection.
[16:44:10] Connect failed. Waiting to retry (30s)...
[16:44:40] Connection attempt 8...
[16:44:40] Resolving host name "www.heyitsbeth.com"
[16:44:40] Connecting to 68.178.211.52 Port: 21
[16:44:40] Connected to www.heyitsbeth.com.
[16:45:20] Timeout (40s).
[16:45:20] Active Help: https://www.smartftp.com/support/kb/74
[16:45:20] Client closed the connection.
[16:45:20] Connect failed. Waiting to retry (30s)...
Any advice appreciated; thank you!
I downloaded the latest version of software and installed; no change.
Using Windows XP.
I can login to my account using online software provided by the site's host, but prefer the ease of Smart FTP [especially since I paid for it!]
Sample info:
[16:36:27] SmartFTP v3.0.1023.4
[16:36:29] Resolving host name "www.heyitsbeth.com"
[16:36:29] Connecting to 68.178.211.52 Port: 21
[16:36:29] Connected to www.heyitsbeth.com.
[16:37:09] Timeout (40s).
[16:37:09] Active Help: https://www.smartftp.com/support/kb/74
[16:37:09] Client closed the connection.
[16:37:09] Connect failed. Waiting to retry (30s)...
[16:37:39] Connection attempt 2...
[16:37:40] Resolving host name "www.heyitsbeth.com"
[16:37:40] Connecting to 68.178.211.52 Port: 21
[16:37:40] Connected to www.heyitsbeth.com.
[16:38:20] Timeout (40s).
[16:38:20] Active Help: https://www.smartftp.com/support/kb/74
[16:38:20] Client closed the connection.
[16:38:20] Connect failed. Waiting to retry (30s)...
[16:38:50] Connection attempt 3...
[16:38:50] Resolving host name "www.heyitsbeth.com"
[16:38:50] Connecting to 68.178.211.52 Port: 21
[16:38:50] Connected to www.heyitsbeth.com.
[16:39:30] Timeout (40s).
[16:39:30] Active Help: https://www.smartftp.com/support/kb/74
[16:39:30] Client closed the connection.
[16:39:30] Connect failed. Waiting to retry (30s)...
[16:40:00] Connection attempt 4...
[16:40:00] Resolving host name "www.heyitsbeth.com"
[16:40:00] Connecting to 68.178.211.52 Port: 21
[16:40:00] Connected to www.heyitsbeth.com.
[16:40:40] Timeout (40s).
[16:40:40] Active Help: https://www.smartftp.com/support/kb/74
[16:40:40] Client closed the connection.
[16:40:40] Connect failed. Waiting to retry (30s)...
[16:41:10] Connection attempt 5...
[16:41:10] Resolving host name "www.heyitsbeth.com"
[16:41:10] Connecting to 68.178.211.52 Port: 21
[16:41:10] Connected to www.heyitsbeth.com.
[16:41:50] Timeout (40s).
[16:41:50] Active Help: https://www.smartftp.com/support/kb/74
[16:41:50] Client closed the connection.
[16:41:50] Connect failed. Waiting to retry (30s)...
[16:42:20] Connection attempt 6...
[16:42:20] Resolving host name "www.heyitsbeth.com"
[16:42:20] Connecting to 68.178.211.52 Port: 21
[16:42:20] Connected to www.heyitsbeth.com.
[16:43:00] Timeout (40s).
[16:43:00] Active Help: https://www.smartftp.com/support/kb/74
[16:43:00] Client closed the connection.
[16:43:00] Connect failed. Waiting to retry (30s)...
[16:43:30] Connection attempt 7...
[16:43:30] Resolving host name "www.heyitsbeth.com"
[16:43:30] Connecting to 68.178.211.52 Port: 21
[16:43:30] Connected to www.heyitsbeth.com.
[16:44:10] Timeout (40s).
[16:44:10] Active Help: https://www.smartftp.com/support/kb/74
[16:44:10] Client closed the connection.
[16:44:10] Connect failed. Waiting to retry (30s)...
[16:44:40] Connection attempt 8...
[16:44:40] Resolving host name "www.heyitsbeth.com"
[16:44:40] Connecting to 68.178.211.52 Port: 21
[16:44:40] Connected to www.heyitsbeth.com.
[16:45:20] Timeout (40s).
[16:45:20] Active Help: https://www.smartftp.com/support/kb/74
[16:45:20] Client closed the connection.
[16:45:20] Connect failed. Waiting to retry (30s)...
Any advice appreciated; thank you!