Can't drag files to upload/download; must click the upload/download icon


Right after I bought my license for SmartFTP, I stopped being able to click and drag files over to the remote browser to upload them. Now I have to click the "upload" button. This is frustrating because it is tiny and right next to the "download" button, and twice now I have accidentally downloaded the entire contents of my website by clicking the wrong button.

The timing might be a coincidence but I wondered if maybe buying it reset some preferences, or something. How do I make it work with clicking and dragging again?


Try to install the latest version from

Usually such problems are caused by software firewalls, antivirus products or products that install shell extensions.


Yep, that fixed it. What a weird thing.