Temporary Queue is null

I'm uncertain what could have caused this - but suddenly I am unable to drag any items into the Temporary Queue. When I try to, Nothing happens.

Any idea on where I should start to troubleshoot this?

Latest version brings same results.

Tried uninstalling and reinstalling - no change. The temporary queue just plain does not work.

Please provide the system information from the menu: Help->About "System Information"

And then create a movie showing the problem.


Alright. Thanks.

How should I get the movie to you when it is done?

http://rapidshare.com/files/156132066/s ... t.zip.html

Here is the video.
The information you need is

+- System -----------------------------
Microsoft Windows Vista Home Premium Edition
Service Pack 1 (Build 6001)

CPU Speed : 1862 MHz
Total Memory : 2045 MB
Free Memory : 1070 MB

+- SmartFTP ---------------------------
Version : 3.0.1024.8
Time Stamp : 2008-10-20 04:03:39
Platform : x86
Id : 400063687
Days in use : 26

+- Application DLL --------------------
sfFTPLib.dll :
sfFavorites.dll :
sfFavoritesShellExtension.dll :
sfTransferQueue.dll :
sfFTPShellExtension.dll :
SmartFTPPS.dll : 3.0.1024.8

+- Language ---------------------------
SmartFTP.exe : 3.0.1024.8

+- Internet Explorer ------------------
Version : 7.0.6001.18000

+- Winsock ----------------------------
Winsock : 2.2

Thank you. Please try the following:

1. Go to the Start button and select "Run..."
2. Enter regedit.exe and press Enter
3. Delete the HKEY_CURRENT_USER\Software\SmartFTP key/folder in the registry editor.
4. Start SmartFTP


Indeed, this resolved the problem. Thank you very much!

any idea what could cause this?

We believe it might be caused when upgrading from a relatively old version of SmartFTP.