550 error - No such file or directory

I just paid for SmartFTP and have never run into this issue with the trial version.

I've logged into two different websites that I manage, each with its own hosting company, and am getting the following error when I try to upload files:
550 error - No such file or directory

I can't upload anything . . .

Post the complete log of your FTP session.

Take a look at the transfer queue window. Did you start the transfer queue? Are the files stuck there?

Regards,
Mat

Post the complete log of your FTP session.

Take a look at the transfer queue window. Did you start the transfer queue? Are the files stuck there?

Regards,
Mat



I'm using the drag and drop feature. This is the log:

[20:22:37] SmartFTP v3.0.1010.19
[20:22:38] Resolving host name "musictim.startlogic.com"
[20:22:38] Connecting to 66.96.134.74 Port: 21
[20:22:43] Connected to musictim.startlogic.com.
[20:22:43] 220 STARTLOGIC FTP Server ready
[20:22:43] USER musictim
[20:22:43] 331 Password required for musictim
[20:22:43] PASS (hidden)
[20:22:46] 230 User musictim logged in
[20:22:46] SYST
[20:22:46] 215 UNIX Type: L8
[20:22:46] Detected Server Type: UNIX
[20:22:46] FEAT
[20:22:46] 211-Features:
[20:22:46] MDTM
[20:22:46] REST STREAM
[20:22:46] SIZE
[20:22:46] 211 End
[20:22:46] PWD
[20:22:46] 257 "/" is the current directory
[20:22:46] TYPE A
[20:22:46] 200 Type set to A
[20:22:46] PASV
[20:22:46] 227 Entering Passive Mode (66,96,134,74,202,40)
[20:22:46] Opening data connection to 66.96.134.74 Port: 51752
[20:22:46] LIST -aL
[20:22:47] 150 Opening ASCII mode data connection for file list
[20:22:47] 281 bytes transferred. (1.61 KB/s) (170 ms)
[20:22:47] 226 Transfer complete
[20:23:00] CWD /public_html
[20:23:00] 250 CWD command successful
[20:23:00] PWD
[20:23:00] 257 "/public_html" is the current directory
[20:23:00] PASV
[20:23:00] 227 Entering Passive Mode (66,96,134,74,222,9)
[20:23:00] Opening data connection to 66.96.134.74 Port: 56841
[20:23:00] LIST -aL
[20:23:00] 150 Opening ASCII mode data connection for file list
[20:23:00] 1030 bytes transferred. (6.70 KB/s) (150 ms)
[20:23:00] 226 Transfer complete
[20:23:14] CWD /public_html/where
[20:23:14] 250 CWD command successful
[20:23:14] PWD
[20:23:14] 257 "/public_html/where" is the current directory
[20:23:14] TYPE I
[20:23:14] 200 Type set to I
[20:23:14] SIZE buyonline.htm
[20:23:49] 550 buyonline.htm: No such file or directory

Install the latest version from
https://www.smartftp.com/download

Then take a look in the transfer queue window at the bottom of SmartFTP.

Regards,
Mat