error starting smartftp windows xp

Hi,

Whenever we try to open smartftp 3.0 (was working previously on this computer) we get a generic windows errror:

SmartFTP Client has encountered a problem and needs to close. We are sorry for the inconvenience.

We've tried re-installing several times but no luck.

Any help would be appreciated.

Try to delete the registry key at:
HKEY_CURRENT_USER\Software\SmartFTP

using regedit.exe

1. Start menu.
2. Select Run...
3. Enter regedit.exe
4. Press Enter
5. Delete the key described above.

That worked. Thanks

Try to delete the registry key at:
HKEY_CURRENT_USER\Software\SmartFTP

using regedit.exe

1. Start menu.
2. Select Run...
3. Enter regedit.exe
4. Press Enter
5. Delete the key described above.