Error Messages

asgar

2008-08-04 20:29:00

Folks,
When I try to login to a customer's FTP site, I do not see the list of files available for me.
I get the following output (two lines of 500 and 503 are in RED)
(from the DOS command everthing works fine.)

Thanks for any help!

[15:44:03] SYST
[15:44:04] 215 UNIX Type: L8 Version: generic.
[15:44:04] Detected Server Type: UNIX
[15:44:04] FEAT
[15:44:04] 500 not implemented yet
[15:44:04] TYPE I
[15:44:05] 200 Type set to "I".
[15:44:05] REST 0
[15:44:05] 350 Requested file action pending further information.
[15:44:05] PWD
[15:44:05] 503 Bad sequence of commands (after RETR)
[15:44:36] CWD /
[15:44:36] 250 CWD command successful.
[15:44:36] PWD
[15:44:36] 257 "/" is current directory.

2008-08-04 20:42:28

It's a bug with the FTP server software. Contact the developers of the server product. Nevertheless I think you should be able to list the directory. Press F5 to refresh the folder. If this fails can you post the complete log?

Thank you.

Regards,
Mat

asgar

2008-08-04 20:57:07

It's a bug with the FTP server software. Contact the developers of the server product. Nevertheless I think you should be able to list the directory. Press F5 to refresh the folder. If this fails can you post the complete log?

Thank you.

Regards,
Mat

Thank you Mat,
This is pretty much the entire log:

I seen the line: 200 Command OK
but no available files.

[16:52:08] 215 UNIX Type: L8 Version: generic.
[16:52:08] Detected Server Type: UNIX
[16:52:08] FEAT
[16:52:08] 500 not implemented yet
[16:52:08] PWD
[16:52:09] 257 "/" is current directory.
[16:52:09] TYPE A
[16:52:09] 200 Type set to "A".
[16:52:09] PASV
[16:52:09] 227 Entering Passive Mode (153,46,254,66,94,152)
[16:52:09] Opening data connection to 153.46.254.66 Port: 24216
[16:52:09] LIST -aL
[16:52:10] 550 /-aL: access denied
[16:52:10] 0 bytes transferred. (0 bytes/s) (296 ms)
[16:52:40] NOOP
[16:52:40] 200 Command OK.
[16:53:10] NOOP
[16:53:10] 200 Command OK.
[16:53:41] NOOP
[16:53:41] 200 Command OK.
[16:54:11] NOOP
[16:54:11] 200 Command OK.
[16:54:41] NOOP
[16:54:41] 200 Command OK.

2008-08-04 21:18:56

Remove the [x] show all files and [x] resolve symbolic links options. Take a look at the this article on how to do this:
https://www.smartftp.com/support/kb/how- ... -f137.html

The result will be that SmartFTP sends the LIST command without the -aL argument.

Can you post the log with the welcome message?

Thank you
Mat

asgar

2008-08-06 13:56:47

Thank You Mat,

I made the change you requested about the change to the director listing options.
I tried again and here is the complete log after the change:

09:54:10] Resolving host name "153.46.254.66"
[09:54:10] Connecting to 153.46.254.66 Port: 21
[09:54:10] Connected to 153.46.254.66.
[09:54:10] 220-************************************************
[09:54:10] 220- The Telekurs Financial FTP Platform is ready
[09:54:10] 220- Please login with your user identity
[09:54:10] 220- (e.g. CH12345-user1)
[09:54:10] 220- Version: 1.1.5 front3
[09:54:10] 220 ************************************************
[09:54:10] USER us21491-infongenvdf01
[09:54:10] 331 Password required for us21491-infongenvdf01.
[09:54:10] PASS (hidden)
[09:54:11] 230 User us21491-infongenvdf01 logged in.
[09:54:11] SYST
[09:54:11] 215 UNIX Type: L8 Version: generic.
[09:54:11] Detected Server Type: UNIX
[09:54:11] FEAT
[09:54:12] 500 not implemented yet
[09:54:12] PWD
[09:54:12] 257 "/" is current directory.
[09:54:12] TYPE A
[09:54:12] 200 Type set to "A".
[09:54:12] PASV
[09:54:13] 227 Entering Passive Mode (153,46,254,66,221,24)
[09:54:13] Opening data connection to 153.46.254.66 Port: 56600
[09:54:13] LIST -aL
[09:54:13] 550 /-aL: access denied
[09:54:13] 0 bytes transferred. (0 bytes/s) (312 ms)
[09:54:13] Automatic failover of data connection mode from "Passive Mode (PASV)" to "Active Mode (PORT)".
[09:54:13] PORT 10,50,4,250,18,20
[09:54:14] 200 PORT command successful.
[09:54:14] LIST -aL
[09:54:14] 550 /-aL: access denied
[09:54:44] NOOP
[09:54:44] 200 Command OK.
[09:55:15] NOOP
[09:55:15] 200 Command OK.
[09:55:45] NOOP
[09:55:45] 200 Command OK.
[09:56:15] NOOP
[09:56:16] 200 Command OK.

2008-08-06 14:59:19

Hello ..

The -alL is still present. It means the directory listing options have not changed yet. Please make sure that you are changing the options in the correct favorite.

Regards,
Mat

asgar

2008-08-07 20:25:19

Mat,

Ok, this one has the 'aiL' option set. I am still getting the same error:

[16:21:18] SmartFTP v3.0.1021.7
[16:21:19] Resolving host name "153.46.254.66"
[16:21:19] Connecting to 153.46.254.66 Port: 21
[16:21:19] Connected to 153.46.254.66.
[16:21:19] 220-************************************************
[16:21:19] 220- The Telekurs Financial FTP Platform is ready
[16:21:19] 220- Please login with your user identity
[16:21:19] 220- (e.g. CH12345-user1)
[16:21:19] 220- Version: 1.1.5 front2
[16:21:19] 220 ************************************************
[16:21:19] USER us21491-infongenvdf01
[16:21:19] 331 Password required for us21491-infongenvdf01.
[16:21:19] PASS (hidden)
[16:21:20] 230 User us21491-infongenvdf01 logged in.
[16:21:20] SYST
[16:21:20] 215 UNIX Type: L8 Version: generic.
[16:21:20] Detected Server Type: UNIX
[16:21:20] FEAT
[16:21:21] 500 not implemented yet
[16:21:21] TYPE I
[16:21:21] 200 Type set to "I".
[16:21:21] REST 0
[16:21:22] 350 Requested file action pending further information.
[16:21:22] PWD
[16:21:22] 503 Bad sequence of commands (after RETR)
[16:21:52] CWD /
[16:21:53] 250 CWD command successful.
[16:21:53] PWD
[16:21:53] 257 "/" is current directory.
[16:21:53] NOOP
[16:21:53] 200 Command OK.

Still I see the line '500 not implemented yet' and '503 Bad seqnence of commands (after RETR)

2008-08-07 20:43:00

You can ingnore these errors. Now press F5 or refresh to list the directory.

Regards,
mat