Unable to transfer files.

ChrisMayhew

2008-08-01 19:14:40

Hey guys, Just bought my SmartFTP License today and updated to the latest version as well.

Kind of a big mistake because now i can't upload files to my server!

When i drag a file into the remote window i get a box coming up saying:

"Searching for existing files and folders to find possible conflicts."

As soon as this pops up the FTP client crashes, Everytime i try to upload it does this no matter what file it is.

System Info:

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 3 (Build 2600)

CPU Speed : 1662 MHz
Total Memory : 2046 MB
Free Memory : 1263 MB

+- SmartFTP ---------------------------
Version : 3.0.1021.7
Time Stamp : 2008-07-30 04:23:37
Platform : x86
Id : ************
Days in use : 52

+- Application DLL --------------------
sfFTPLib.dll : 1.5.13.40
sfFavorites.dll : 1.0.12.17
sfFavoritesShellExtension.dll : 1.0.1.13
sfTransferQueue.dll : 1.0.14.7
sfFTPShellExtension.dll : 1.0.12.7
SmartFTPPS.dll : 3.0.1021.7

+- Language ---------------------------
SmartFTP.exe : 3.0.1021.7

+- Internet Explorer ------------------
Version : 7.0.5730.13

+- Winsock ----------------------------
Winsock : 2.2


Any ideas???

mb

2008-08-01 19:27:07

Dear Chris ..

Can you send a screenshot of what you are seeing?
https://www.smartftp.com/support/kb/how- ... f2598.html

Thank you
Regards,
mat

ChrisMayhew

2008-08-01 19:38:51

http://img366.imageshack.us/my.php?imag ... rormb8.jpg

When i press "Don't Send" or "Send Error Report" the program goes into a not responding mode and i have to end the process to get it to shut down.

ChrisMayhew

2008-08-01 19:53:27

I seem to have fixed it now.

I uninstalled and re-installed SmartFTP and rebooted my PC and it is working now