Constantly Refreshing

andy2008

2008-07-30 06:25:45

Hi
Am running version 3 although was getting the same problem in version 2 of SmartFTP but gave up on it.
The remote folder view is constantly refreshing every 3 seconds. I get a status bar message "searching for items" for a split second as it refreshes.

I cannot stop this and it makes it almost impossible to use Smart FTP like this because I can't get to download a remote file because I don't get a chance to select it before it refreshes the view again.

A real pain.

mb

2008-07-30 06:33:55

Hello ..

Can you please post the system information from the menu: Help->About dialog?

Thank you.

Regards,
SmartFTP

eddiepan

2008-08-14 13:32:17

I'm having the same problem. It keeps resending the LIST command which refreshes the remote browser, although the only command listed in my Keep Alive settings is NOOP and disabling Keep Alive doesn't correct the issue. It does this seemingly at random and very frequently, which makes it near impossible to browse long lists of files. System info follows:

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 1 (Build 2600)

CPU Speed : 1994 MHz
Total Memory : 998 MB
Free Memory : 334 MB

+- SmartFTP ---------------------------
Version : 3.0.1021.7
Time Stamp : 2008-07-30 04:23:37
Platform : x86
Id : 400055267
Days in use : 204

+- Application DLL --------------------
sfFTPLib.dll : 1.5.13.40
sfFavorites.dll : 1.0.17.7
sfFavoritesShellExtension.dll : 1.0.1.13
sfTransferQueue.dll : 1.0.14.7
sfFTPShellExtension.dll : 1.0.12.7
SmartFTPPS.dll : 3.0.1021.7

+- Language ---------------------------
SmartFTP.exe : 3.0.1021.7

+- Internet Explorer ------------------
Version : 6.0.2800.1106

+- Winsock ----------------------------
Winsock : 2.2

andy2008

2008-08-14 13:35:04

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 2 (Build 2600)

CPU Speed : 1197 MHz
Total Memory : 1014 MB
Free Memory : 218 MB

+- SmartFTP ---------------------------
Version : 3.0.1021.7
Time Stamp : 2008-07-30 04:23:37
Platform : x86
Id : 400018558
Days in use : 338

+- Application DLL --------------------
sfFTPLib.dll : 1.5.13.40
sfFavorites.dll : 1.0.17.7
sfFavoritesShellExtension.dll : 1.0.1.13
sfTransferQueue.dll : 1.0.14.7
sfFTPShellExtension.dll : 1.0.12.7
SmartFTPPS.dll : 3.0.1021.7

+- Language ---------------------------
SmartFTP.exe : 3.0.1021.7

+- Internet Explorer ------------------
Version : 7.0.5730.11

+- Winsock ----------------------------
Winsock : 2.2

mb

2008-08-14 13:51:34

Andy: Please install the latest version from: https://www.smartftp.com/download

Then send the log of your FTP session.

Regards,
Mat