Connection failing at web site

Can you please help ?

I'm unable to connect to a web site, log as below:

[2008-07-24T07:23:21] Log opened
[2008-07-24T07:23:21] SmartFTP v3.0.1020.4
[2008-07-24T07:23:22] Resolving host name "ftp.churchestogethercumbria.co.uk"
[2008-07-24T07:23:22] Connecting to 213.171.193.5 Port: 21
[2008-07-24T07:23:22] Connected to ftp.churchestogethercumbria.co.uk.
[2008-07-24T07:23:22] 425 Sorry, invalid address given
[2008-07-24T07:23:22] Server closed connection
[2008-07-24T07:23:22] Connect failed. Waiting to retry (30s)...
[2008-07-24T07:23:31] Log closed

I have a similar problem with another web site on the same server.


I can connect to all other web sites on other servers without a problem. Could you advise me of a solution ?

Thanks

Please contact your web hosting provider for the correct host name.

Regards,
Mat

It looks like a server configuration problem to me.

The server the first poster had problems to connect to has been fixed in the meanwhile since we both can connect now.

Regards,
Mat

It looks like a server configuration problem to me.

The server the first poster had problems to connect to has been fixed in the meanwhile since we both can connect now.

Regards,
Mat

Hi guys,
Could you posibly tell me what the host did to get the connection working?

I have worked with my host, and his guys were stumped at what was going on.

Remember, I can connect, using the same ISP at the library 5 miles away. But with my location the log in does not take, and I get the 425 error. I tried three systems here at home with the same result. The issue began around the 29th of July, something had changed other than here at home, and we are at a loss as to who is to blame.

Maybe some ideas to run by my host would help him check on other areas of his servers.

I am not well versed on using a sniffer, but I heard that it can tell you at which point the connection fails, and whos 'fault it would be.

Thanks guys.
Sincerely,
Gary.