An established connection was aborted by the software in your host machine.

[14:36:11] SmartFTP v3.0.1020.0
[14:36:12] Resolving host name "www.theamericansignshop.com"
[14:36:12] Connecting to 66.223.20.200 Port: 21
[14:36:12] Connected to www.theamericansignshop.com.
[14:36:36] An established connection was aborted by the software in your host machine.
[14:36:36] Server closed connection
[14:36:36] Connect failed. Waiting to retry (30s)...
[14:37:06] Connection attempt 2...
[14:37:07] Resolving host name "www.theamericansignshop.com"
[14:37:07] Connecting to 66.223.20.200 Port: 21
[14:37:07] Connected to www.theamericansignshop.com.
[14:37:28] An established connection was aborted by the software in your host machine.
[14:37:28] Server closed connection

There is no ftp server running on this host. It probably means you are using the wrong host name or there is a problem on the server. Please contact your web hosting provider for assistance. The web hosting provider is the company which manages the servers where your website is located at.

Regards,
SmartFTP