more 550 Permission Denied

I left for a month then came back to update my webfiles and find I cannot upload from my usual SmartFTP altho I'm using the same settings as before. SmartFTP worked fine for years but maybe has become overly complex for me. My computer is a P.4 3.00 GHz, with 1 gig ram, running Win XP Service Pack 2, everything updated as far as I know.

I tried to update the web files like I've done a hundred times, but for a week now I am getting 550 Permission Denied. I was using the free version of SmartFTP so I purchased the key and updated to the latest version. No change.

I contacted the web host and they had no problem uploading at their end. I downloaded and installed a competing FTP program (which shall remain nameless for the nonce...) and I had no problem at all updating my files using it. Worked the first time using the same settings. I went back to SmartFTP and tried again and got the same 550 Permission Denied.

Then I went into the settings and changed Passive Mode to Active Mode. That made no difference either. I've looked at the transfer files and can't make anything happen there either. I read quite a number of upload issues posted here but the solutions don't seem to work.

Here's the log:

[22:00:18] SmartFTP v3.0.1018.1
[22:00:50] Resolving host name "ftp2.megaftpservers.com"
[22:00:50] Connecting to 216.251.43.98 Port: 21
[22:00:50] Connected to ftp2.megaftpservers.com.
[22:00:50] 220 Website FTP Server Ready
[22:00:50] USER siriusreviews.com
[22:00:50] 331 Password required for siriusreviews.com.
[22:00:50] PASS (hidden)
[22:00:50] 230 User siriusreviews.com logged in.
[22:00:50] SYST
[22:00:50] 215 UNIX Type: L8
[22:00:50] Detected Server Type: UNIX
[22:00:50] FEAT
[22:00:50] 211-Features:
[22:00:50] MDTM
[22:00:50] REST STREAM
[22:00:50] SIZE
[22:00:50] 211 End
[22:00:50] PWD
[22:00:50] 257 "/" is current directory.
[22:00:51] CWD /public
[22:00:51] 250 CWD command successful.
[22:00:51] PWD
[22:00:51] 257 "/public" is current directory.
[22:00:51] TYPE A
[22:00:51] 200 Type set to A
[22:00:51] PASV
[22:00:51] 227 Entering Passive Mode (216,251,43,98,241,43)
[22:00:51] Opening data connection to 216.251.43.98 Port: 61739
[22:00:51] LIST -aL
[22:00:51] 150 Opening ASCII mode data connection for file list
[22:00:52] 2998 bytes transferred. (9.89 KB/s) (296 ms)
[22:00:52] 226 Transfer complete.
[22:00:58] TYPE I
[22:00:58] 200 Type set to I
[22:00:58] SIZE fact.html
[22:00:58] 550 fact.html: Permission denied
[22:00:58] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[22:01:29] NOOP
[22:01:29] 200 NOOP command successful
[22:01:59] NOOP
[22:02:00] 200 NOOP command successful
[22:02:30] NOOP
[22:02:30] 200 NOOP command successful
[22:03:00] NOOP
[22:03:00] 200 NOOP command successful
[22:03:30] NOOP
[22:03:30] 200 NOOP command successful
[22:04:00] NOOP
[22:04:00] 200 NOOP command successful
[22:04:30] NOOP
[22:04:30] 200 NOOP command successful
[22:05:00] NOOP
[22:05:00] 200 NOOP command successful
[22:05:30] NOOP
[22:05:30] 200 NOOP command successful
[22:05:51] 421 No Transfer Timeout (300 seconds): closing control connection.
[22:05:51] Server closed connection
[22:11:56] Resolving host name "ftp2.megaftpservers.com"
[22:11:56] Connecting to 216.251.43.98 Port: 21
[22:11:56] Connected to ftp2.megaftpservers.com.
[22:11:56] 220 Website FTP Server Ready
[22:11:56] USER siriusreviews.com
[22:11:56] 331 Password required for siriusreviews.com.
[22:11:56] PASS (hidden)
[22:12:01] 230 User siriusreviews.com logged in.
[22:12:01] SYST
[22:12:01] 215 UNIX Type: L8
[22:12:01] Detected Server Type: UNIX
[22:12:01] FEAT
[22:12:01] 211-Features:
[22:12:01] MDTM
[22:12:01] REST STREAM
[22:12:01] SIZE
[22:12:01] 211 End
[22:12:01] PWD
[22:12:01] 257 "/" is current directory.
[22:12:01] CWD /public
[22:12:01] 250 CWD command successful.
[22:12:01] PWD
[22:12:01] 257 "/public" is current directory.
[22:12:01] TYPE I
[22:12:01] 200 Type set to I
[22:12:01] SIZE fact.html
[22:12:01] 550 fact.html: Permission denied
[22:12:01] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[22:12:32] NOOP
[22:12:32] 200 NOOP command successful
[22:13:02] NOOP
[22:13:02] 200 NOOP command successful
[22:13:32] NOOP
[22:13:32] 200 NOOP command successful
[22:14:03] NOOP
[22:14:03] 200 NOOP command successful
[22:14:33] NOOP
[22:14:33] 200 NOOP command successful
[22:15:03] NOOP
[22:15:03] 200 NOOP command successful
[22:15:34] NOOP
[22:15:34] 200 NOOP command successful
[22:16:04] NOOP
[22:16:04] 200 NOOP command successful
[22:16:34] NOOP
[22:16:34] 200 NOOP command successful
[22:16:56] 421 No Transfer Timeout (300 seconds): closing control connection.
[22:16:56] Server closed connection
[22:16:58] Resolving host name "ftp2.megaftpservers.com"
[22:16:58] Connecting to 216.251.43.98 Port: 21
[22:16:58] Connected to ftp2.megaftpservers.com.
[22:16:58] 220 Website FTP Server Ready
[22:16:58] USER siriusreviews.com
[22:16:58] 331 Password required for siriusreviews.com.
[22:16:58] PASS (hidden)
[22:17:03] 230 User siriusreviews.com logged in.
[22:17:03] SYST
[22:17:03] 215 UNIX Type: L8
[22:17:03] Detected Server Type: UNIX
[22:17:03] FEAT
[22:17:03] 211-Features:
[22:17:03] MDTM
[22:17:03] REST STREAM
[22:17:03] SIZE
[22:17:03] 211 End
[22:17:03] PWD
[22:17:03] 257 "/" is current directory.
[22:17:03] CWD /public
[22:17:03] 250 CWD command successful.
[22:17:03] PWD
[22:17:03] 257 "/public" is current directory.
[22:17:03] TYPE I
[22:17:03] 200 Type set to I
[22:17:03] SIZE fact.html
[22:17:03] 550 fact.html: Permission denied
[22:17:03] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[22:17:34] NOOP
[22:17:34] 200 NOOP command successful
[22:18:04] NOOP
[22:18:04] 200 NOOP command successful
[22:18:34] NOOP
[22:18:34] 200 NOOP command successful
[22:19:04] NOOP
[22:19:04] 200 NOOP command successful
[22:19:35] NOOP
[22:19:35] 200 NOOP command successful
[22:20:05] NOOP
[22:20:05] 200 NOOP command successful
[22:20:35] NOOP
[22:20:35] 200 NOOP command successful
[22:21:05] NOOP
[22:21:05] 200 NOOP command successful
[22:21:35] NOOP
[22:21:36] 200 NOOP command successful


I'm pretty sure that I have verified that it is not a password issue or anything wrong at the host server's end, tho I did have an issue once with them when the index file got stuck and their "back office" had to delete it before I could update it. That doesn't seem to be the case this time.

I also recently had a Trojan virus and some Malware slip thru. but Anti-Malware seems to have cleaned that up as I've seen no trace of it since when I use IE. My antivirus/anti-evilware program is Norton 360 V.2.

Also I recently started using Firefox instead of IE, so the files that I am trying to upload are now Firefox files.

Any ideas? I'm used to SmartFTP and want to continue with it. Thanks in advance.

Please post the log from the transfer queue item. To get it double click the item in the transfer queue.

I tried uploading several more files, with same result. I double-clicked on the transfer queue of each one. They are all blank. No log file. Maybe I should uninstall and reinstall....