Automatic transfer queue operation

Hi.

I've been annoyed at version 3's defaul behaviour of asking me how to check the files when I drag a bunch of them to the tranfer queue, to the point of joining the forum and searching for answers. I found a part of the answer in the v3 FAQ and another part in one of the closed forum threads.

Specifically:

1) The FAQ advised me to alter the settings on each favourite to "Use automatic" instead of "Default". This is a bit tedious if you have several favourites to change, but works.

2) The forum thread mentioned changing a default setting under Favourites --> Edit favourites --> Tools --> Edit default favourite. Aha! The light went on! Here I can change the default to be "Use automatic".

Now V3 works like 2v5 for me - I drag the files across and go on to the next task, knowing that SmartFTP will transfer across any new/updated files and leave the rest unchanged. Fab.

Please can you:

a) update the FAQ to explain part (1) as well as, or even instead of, part (2).

b) update the help in the same way for the same purpose.

c) in a future release, consider reducing the complexity of the confuguration menus, defaults, favourites etc. so this kind of issue goes away, or at least it's easier to find the right options. Your program is so 'feature rich', it's getting hard to use!

SmartFTP still rocks!

Gary

Yeah, I'm not really a fan of the new changes mentioned either. It's kind of a nuissance. You mentioned changing to use automatic. I'm not seeing this option. Can you be more specific?

Hi.

I've been annoyed at version 3's defaul behaviour of asking me how to check the files when I drag a bunch of them to the tranfer queue, to the point of joining the forum and searching for answers. I found a part of the answer in the v3 FAQ and another part in one of the closed forum threads.

Specifically:

1) The FAQ advised me to alter the settings on each favourite to "Use automatic" instead of "Default". This is a bit tedious if you have several favourites to change, but works.

2) The forum thread mentioned changing a default setting under Favourites --> Edit favourites --> Tools --> Edit default favourite. Aha! The light went on! Here I can change the default to be "Use automatic".

Now V3 works like 2v5 for me - I drag the files across and go on to the next task, knowing that SmartFTP will transfer across any new/updated files and leave the rest unchanged. Fab.

Please can you:

a) update the FAQ to explain part (1) as well as, or even instead of, part (2).

update the help in the same way for the same purpose.

c) in a future release, consider reducing the complexity of the confuguration menus, defaults, favourites etc. so this kind of issue goes away, or at least it's easier to find the right options. Your program is so 'feature rich', it's getting hard to use!

SmartFTP still rocks!

Gary

This is what the user was referring to:
https://www.smartftp.com/support/kb/tran ... f2607.html

Please add your license key id to your profile when posting into the premium support forum. Thank you.

Specifically:

1) The FAQ advised me to alter the settings on each favourite to "Use automatic" instead of "Default". This is a bit tedious if you have several favourites to change, but works.

2) The forum thread mentioned changing a default setting under Favourites --> Edit favourites --> Tools --> Edit default favourite. Aha! The light went on! Here I can change the default to be "Use automatic".

Now V3 works like 2v5 for me - I drag the files across and go on to the next task, knowing that SmartFTP will transfer across any new/updated files and leave the rest unchanged. Fab.



Gary

I really, really hate the new feature too! And I can't seem to find what you are talking about...
I want to make that change too, everything is sooooo slow now!