No files showing

datamark

2008-04-21 16:58:12

I use SmartFTP for many FTP accounts, however my most recent one has a problem I'd like resolved. It appears to log in to the FTP site, however it will not show any file/folders. I have another FTP client that works for this FTP account on all it's default settings. I want to use SmartFTP instead of the other program. Can you tell anthing from this log?

[12:49:20] SmartFTP v3.0.1013.8
[12:49:27] Resolving host name "xxx.4.79.150"
[12:49:27] Connecting to xxx.4.79.150 Port: 21
[12:49:27] Connected to xxx.4.79.150.
[12:49:27] 220 Microsoft FTP Service
[12:49:27] USER xxxxxxx
[12:49:27] 331 Password required for xxxxxxx.
[12:49:27] PASS (hidden)
[12:49:27] 230 User xxxxxxx logged in.
[12:49:27] SYST
[12:49:27] 215 Windows_NT
[12:49:27] Detected Server Type: Windows NT
[12:49:27] FEAT
[12:49:27] 211-FEAT
[12:49:27] SIZE
[12:49:27] MDTM
[12:49:27] 211 END
[12:49:27] TYPE I
[12:49:27] 200 Type set to I.
[12:49:27] REST 0
[12:49:27] 350 Restarting at 0.
[12:49:28] PWD
[12:49:28] 257 "/retillamado" is current directory.
[12:49:28] CWD /
[12:49:28] 250 CWD command successful.
[12:49:28] PWD
[12:49:28] 257 "/" is current directory.
[12:49:28] TYPE A
[12:49:28] 200 Type set to A.
[12:49:28] PASV
[12:49:28] 227 Entering Passive Mode (xxx,4,79,128,19,227).
[12:49:28] Passive ip address returned from server different from server ip.
[12:49:28] Opening data connection to xxx.4.79.150 Port: 5091
[12:49:28] LIST -aL
[12:49:40] 425 Can't open data connection.
[12:49:40] Automatic failover of data connection mode from "Passive Mode (PASV)" to "Active Mode (PORT)".
[12:49:40] PORT 192,168,16,17,220,7
[12:49:40] 200 PORT command successful.
[12:49:40] LIST -aL
[12:49:40] 150 Opening ASCII mode data connection for /bin/ls.
[12:49:40] 0 bytes transferred. (0 bytes/s) (26 ms)
[12:49:41] 226 Transfer complete.
[12:50:12] NOOP
[12:50:12] 200 NOOP command successful.

intro

2008-04-21 17:36:52

Could that be the same as my probs in "Files are not displaying?" ?

Regards and Respect

SoopaStar

2008-04-21 21:33:26

Could that be the same as my probs in "Files are not displaying?" ?

Regards and Respect

What server are you connecting to? Are you both behind different firewalls? Sounds like the FTP server is behind a firewall or router and it is trying to return its local IP instead of its public IP for the passive request.

intro

2008-04-21 21:51:04

What server are you connecting to? Are you both behind different firewalls? Sounds like the FTP server is behind a firewall or router and it is trying to return its local IP instead of its public IP for the passive request.

No. My case related to non displaying files after some time work with some folder. Please refer to my topic. But this is similar like this topic. There are no firewalls.

mb

2008-04-21 23:12:35

datamark: Please post the log from the FTP client that works. Thank you.

intro: Your problem has nothing to do witht this user's problem.

datamark

2008-04-22 00:04:26

Well, I thought my problem was related. And I read that post before posting mine. There was no solution before, but I'm happy to report that mine is working now. On the advice of the tech at the shared host, I used the domain name of the ftp server instead of the IP address that I was using unsuccessfully. I don't understand why that made the difference, because I know the IP address I was using was correct. But there it is. It's working now. I hope you can use the same trick to your advantage. Thanks for your help.