Transfers

Smartftp support leaves a lot to be desired. I have asked for help multiple times on this subject with no answer. I can't drag and drop files to the public_html.ftp icon for transfer. I can right click on the ftp icon and transfer single files directly. I didn't have this trouble with the trial version. Only after I purchased a licensed copy did this problem start.

john55

Hello ...

What exactly is not working? Do you get an error message in the log? If yes what does it say.

Regards,
SmartFTP

Hello ...

What exactly is not working? Do you get an error message in the log? If yes what does it say.

Regards,
SmartFTP
I get no error message. It says server is connected. I drag and drop and nothing happens. Then if I let it go idle I get Zzzz.......

Hello ...

What exactly is not working? Do you get an error message in the log? If yes what does it say.

Regards,
SmartFTP
Here is the log. Thanks for the help.
[22:00:07] Opening data connection to 74.52.29.122 Port: 53505
[22:00:07] MLSD
[22:00:07] 150 Accepted data connection
[22:00:07] 219 bytes transferred. (2.29 KB/s) (93 ms)
[22:00:07] 226-Options: -a -l
[22:00:07] 226 2 matches total
[22:00:58] NOOP
[22:00:58] 200 Zzz...
[22:01:49] NOOP
[22:01:49] 200 Zzz...
[22:02:40] NOOP
[22:02:40] 200 Zzz...
[22:03:31] NOOP
[22:03:31] 200 Zzz...
[22:04:22] NOOP

Hello ..

1. Post the system information from the menu: Help->About dialog.
2. Make a movie and send it to our email address or post it here. Check out the Readme of the forum on how to make a movie:
https://www.smartftp.com/forums/index.ph ... opic=12769

Regards,
Mat

Here's the system info.......I'll read the how to make a movie and get it to you. Thanks again for the help Mat.

John55
+- System -----------------------------
Microsoft Windows XP Home Edition
Service Pack 2 (Build 2600)

CPU Speed : 2010 MHz
Total Memory : 2047 MB
Free Memory : 2047 MB

+- SmartFTP ---------------------------
Version : 2.5.1006.39
Time Stamp : 2007-09-20 10:02:20
Platform : x86

+- Application DLL --------------------
sfFTPLib.dll : 1.5.10.0
sfFavorites.dll : 1.0.2.39
SmartHook.dll : 1.0.2.2

+- Language ---------------------------
SmartFTP.exe : 2.5.1006.39

+- Internet Explorer ------------------
Version : 7.0.5730.11

+- Winsock ----------------------------
Winsock : 2.2

Hi Mat,
How do I attach the movie to the posting? I don't see anywhere to place it on here.
Thanks,
John

Please email the movie to any of our email addresses. Or upload it to a server where we can download it. Or youtube ;-)

Regards,
Mat

Please email the movie to any of our email addresses. Or upload it to a server where we can download it. Or youtube ;-)

Regards,
Mat
Thanks, I'll just email it to webmaster. I have to eat my words, you have been great help. Thanks again. John

Hello John ..

I just wanted to let you know that I haven't received the movie yet. Maybe it's better to upload it to your web server instead of using email?

Regards,
Mat

Hello John ..

I just wanted to let you know that I haven't received the movie yet. Maybe it's better to upload it to your web server instead of using email?

Regards,
Mat
Hi Mat,
It's the next morning.......I just sent the compressed movie to bitbucket@smartftp.com.
Thanks,
John

bitbucket goes into null.

Please send it to support attt smartftp dott com

Thanks