Not able to connect?

svensson

2007-08-16 02:36:00

Hi,

I've tried and tried and I can't get connected properly. I've changed my mode to passive, auto detect, timeout at 120sec ....

I'll paste my log here and hopefully you can help. I'm at my wits' end. I should also tell you that there are little tiny red Xs on my folder images in the ftp site folder structure. I can't find a definition for that imagery.

Thanks!
svensson

[19:32:51] Resolving host name "www3.telus.net"
[19:32:51] Connecting to 161.184.245.22 Port: 21
[19:32:51] Connected to www3.telus.net.
[19:32:51] 220 Welcome to www3.telus.net.
[19:32:51] USER svensson
[19:32:51] 331 Please specify the password.
[19:32:51] PASS (hidden)
[19:32:51] 230 Login successful.
[19:32:51] SYST
[19:32:51] 215 UNIX Type: L8
[19:32:51] Detected Server Type: UNIX
[19:32:51] FEAT
[19:32:51] 211-Features:
[19:32:51] EPRT
[19:32:51] EPSV
[19:32:51] MDTM
[19:32:51] PASV
[19:32:51] REST STREAM
[19:32:51] SIZE
[19:32:51] TVFS
[19:32:51] 211 End
[19:32:51] PWD
[19:32:51] 257 "/"
[19:32:51] CWD /public_html/dave_2006
[19:32:51] 250 Directory successfully changed.
[19:32:51] PWD
[19:33:31] Timeout (40s).
[19:33:31] Active Help: https://www.smartftp.com/support/kb/74
[19:33:31] Client closed the connection.

mb

2007-08-16 02:37:41

Hello ..

If you have a software firewall installed please disable it temporary and try again. Do you have the same problem with other FTP clients?

Regards,
SmartFTP

svensson

2007-08-16 02:40:04

Hello ..

If you have a software firewall installed please disable it temporary and try again. Do you have the same problem with other FTP clients?

Regards,
SmartFTP

Hi,

No software firewall and yes, I downloaded coffeecup to see whether it was just this software, and I have the same problem with both. Also, I contacted my ISP and they said that since I can connect to my site using their proprietary file manager software (which sucks), it's not a problem on their end.

Thanks for your promptness!
svensson

mb

2007-08-17 00:10:22

Do you have the same problem with all FTP servers? e.g. try ftp.smartftp.com

Regards,
SmartFTP

svensson

2007-08-30 01:24:02

Do you have the same problem with all FTP servers? e.g. try ftp.smartftp.com

Regards,
SmartFTP

Hi there,

Sorry, I've been away a while ... in answer to your question, yes, I am able to get to that ftp site.

I just tried getting in again and I was more succcessful than last time, and was able to do some quick work, but then it seized up on me again. I noticed something different in the log this time:

[18:21:11] An established connection was aborted by the software in your host machine.
[18:21:11] Server closed connection

Does that ring any bells for you?

Thanks!