How do I give ftp access to another person?

How do I give ftp access to another person? What information do they need from me? I've been having trouble activating my forum software, a customer rep from that company needs to see why I'm having so much trouble...

Hello ..

You can usually do that in the control panel of your web hosting provider. The easier solution is to temporary change your password until the representative has checked your problems.

Regards,
SmartFTP